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Qualifying Specialist

Grand Canyon Education Phoenix, AZ
  • Expired: 12 days ago. Applications are no longer accepted.

Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.

Are you passionate about helping people? Do you value education and enjoy developing relationships? Are you driven by the challenge of meeting expectations and goals?

Grand Canyon Education is currently seeking talented, energetic Qualifying Specialist for our College of Nursing and Health Care Professions Online Division enrollment team based at our Phoenix location. As a Qualifying Specialist you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education.

Responsibilities:

  • Respond to prospective new student inquires via outbound phone calls.
  • Discuss prospective student’s background, goals and objectives to determine fit with GCU’s academic programs.
  • Forward qualified student inquiries to enrollment counselor depending on area of interest.
  • Demonstrate effective interpersonal skills during all transactions.
  • Serve as an active member of a graduation team focused on student success and retention.

Qualifications:

  • Minimum of 6 months related experience (Call Center, In/Out Bound, Customer Service) preferred
  • Some college and/or prior experience servicing students in the education industry preferred
  • A passion for assisting others in realizing their goals through higher education
  • High level of integrity and commitment to compliance with regulatory rules.
  • Enjoys a fast-paced, dynamic work environment
  • Excellent interpersonal and communication skills
  • Strong computer skills (Internet, Microsoft Outlook, Word and Excel) with the ability to toggle between multiple software programs.
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Starting Salary: $35,000 a year

Grand Canyon Education

Why Work Here?

Awesome benefits, positive company culture, generous PTO.

GCE is a shared services partner dedicated to serving colleges and universities. GCE’s leadership team has been leading educational transformation since 1983, and supports partner institutions’ students through operational functions that achieve organizational growth and student success. GCE can design programs that serve your diverse student body on campus or online at the undergraduate, master, and doctoral program levels. These functions support the complete student life cycle including strategic enrollment management, academic counseling, financial services, learning management system support, technical support, student information system support, compliance, marketing, human resources, classroom operations, curriculum development, faculty recruitment and training, among others. Our Partner Grand Canyon University (GCU) is Arizona’s premier, nonprofit Christian university committed to making a private education affordable. Established in 1949, GCU has become an unprecedented success story and is defined as a leader in education and an anchor institution in its community. Today, GCU helps over 19,000 on-campus students and 70,000 online students find their purpose and prepare for a career that makes a difference. We offer over 200 academic programs including 150 online academic programs. GCU is dedicated to innovating higher education and transforming the community to serve the greater good and contribute to the future. Grand Canyon Education, Inc. (GCE) is excited support this amazing growth and help GCU prepare for the next chapter of their incredible journey to help students find their purpose. GCU selected GCE to partner as an online program provider to support GCU’s mission, students, faculty and staff. By selecting GCE, GCU is assured of furthering its mission through the companies’ complimentary visions and ethical standards and the efficient use of strategic resources that support teaching and assessment of student learning. Work Environment At GCE, we are pleased to offer rewarding careers for professionals with a variety of skillsets. These roles help change lives daily and support our partner in their educational goals. We are committed to ethical values and practices, with an emphasis on building a supportive work environment and offering job advancement opportunities to top-performing employees. GCE offers exciting job opportunities in the departments below: • Admissions, Enrollment and Student Services • Information Technology • Marketing • Accounting • Human Resources • Curriculum Development • And many more! Generous Benefits & Special Perks GCE employees enjoy the following benefits: medical, dental, vision, life and disability insurance, flexible spending accounts, a 401(k) savings plan, team-building activities, discounted event tickets, onsite gym facilities, discounts on GCU swap, financial planning services and worship events with our Corporate Chaplin. Working at GCE offers more than just a paycheck and generous benefits, it offers the opportunity to contribute toward the greater good and experience something greater than yourself. In addition to four weeks of paid time off within the first year and 11 1⁄2 paid holidays, employees may take up to two additional paid days off to volunteer. Many employees choose to volunteer with our partner organization GCU to rehabilitate local homes surrounding GCU with our partner Habitat for Humanity and support this great cause benefitting our neighborhoods. Our commitment to education also extends to our employees and their families. We create pathways for employees to progress their career here, as well as continue their education for career advancement. Full-time employees may participate in an Education Tuition Discount Program that offers up to 100% of tuition costs for themselves and/or two family members. For more information, visit jobs.gce.com

Address

2600 W. Camelback Road, Phoenix, AZ
Phoenix, AZ
USA

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