Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.
Are you passionate about helping people? Do you value education and enjoy developing relationships? Are you driven by the challenge of meeting expectations and goals?
Grand Canyon Education is currently seeking talented, energetic Qualifying Specialist for our College of Nursing and Health Care Professions Online Division enrollment team based at our Phoenix location. As a Qualifying Specialist you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education.
- Respond to prospective new student inquires via outbound phone calls.
- Discuss prospective student’s background, goals and objectives to determine fit with GCU’s academic programs.
- Forward qualified student inquiries to enrollment counselor depending on area of interest.
- Demonstrate effective interpersonal skills during all transactions.
- Serve as an active member of a graduation team focused on student success and retention.
- Minimum of 6 months related experience (Call Center, In/Out Bound, Customer Service) preferred
- Some college and/or prior experience servicing students in the education industry preferred
- A passion for assisting others in realizing their goals through higher education
- High level of integrity and commitment to compliance with regulatory rules.
- Enjoys a fast-paced, dynamic work environment
- Excellent interpersonal and communication skills
- Strong computer skills (Internet, Microsoft Outlook, Word and Excel) with the ability to toggle between multiple software programs.
- Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
Starting Salary: $35,000 a year