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Grand Beach Hotel Surfside Surfside, FL

  • Posted: over a month ago
  • Full-Time
Job Description


  • Perform repairs and maintenance for assigned area such as the interior/exterior of buildings, hotel suites, laundry facilities
  • Carry out regular maintenance to each of the Guest Rooms and record action taken, on the Rooms Checklist, provided.
  • The maintenance carried out, will involve all aspects ie: Applies paints, stains, surface preparatory materials, and undercoating materials to a variety of surfaces, as appropriate, and according to Materials Safety Data Sheets ensuring compliance with hazardous materials guidelines.
  • Smooths surfaces, using sandpaper, brushes, or steel wool, and removes old paint from surfaces, using paint remover, scraper, wire brush, or blowtorch to prepare surfaces for painting.
  • Responsible of filling nail holes, cracks, and joints with caulk, putty, plaster, or other filler, using caulking gun and putty knife.
  • Responsible of selecting premixed paints, or mixes required portions of pigment, oil, and thinning and drying substances to prepare paint that matches specified colors. Removes fixtures, such as pictures and electric switch covers, from walls prior to painting, using screwdriver.
  • Spreads drop cloths over floors and room furnishings, and covers surfaces, such as baseboards, door frames, and windows with masking tape and paper to protect surfaces during painting.
  • Paints surfaces, using brushes, spray gun, or paint rollers.
  • Simulates wood grain, marble, brick, or tile effects.
  • May also hang wallpaper and fabrics.
  • May wash surfaces prior to painting with mildew remover, using brush
  • Responsible of cleaning and maintaining equipment, paint mixing area, and work area.
  • A minimum of six rooms per day, are required to be checked.
  • Perform repairs and maintenance to all assigned equipment such as is operational. Identify any potential hazards.
  • Report all unsafe conditions or malfunctioning equipment to supervisor
  • Secured all inventory and assets of hotel, this include but not limited to tools, equipment, furniture, televisions, telephones etc.
  • Monitoring and ordering sufficient stock levels of required spares.
  • Responsible of ensure inventory is up to par as per department and hotel policy and procedures. Inform management of any shortages or low inventory.
  • Creating work orders, for any jobs.
  • Reporting to the Maintenance Office, any work, immediately, which may require the involvement, of a specialist sub-contractor.
  • Respond in a prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction.
  • Communicate daily with Reception and Housekeeping, to obtain rooms availability, to minimize any guest inconvenience and maximize productivity.
  • Communicate daily with the Maintenance Office, to avoid duplicate visits to rooms, by other Maintenance Staff.
  • All record keeping must be neat, legible, filed in chronological order and be available for inspection.
  • Ensure any work undertaken, can be complete, the same day, so the room is saleable.
  • Refurbish furniture and fixtures within guest suites such as cabinets, tables, chairs, doors, counters. Paint and finish furniture and fixtures in guest suites if needed.
  • If a room is found to be in a condition, which would prevent it being sold, this must be reported, immediately, to Housekeeping and Reception Managers.
  • Observe all relevant Risk Assessments, for any work carried out.
  • Observe all Health and Safety procedures, for any work carried out
  • Observe all OSHA regulations, for any chemicals used.
  • Observe all relevant Risk Assessments, for any work carried out.
  • Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Complete opening side duties as well shift checklist:
    • Attend pre-shift meeting.
    • Check quality and amount of all supplies by using checklist.
    • Requisition all necessary supplies.
  • Anticipate guests' needs, respond promptly and acknowledge guests even when busy.
  • Collect keys/log beginning of shift and return/log keys at the end of shift at end of shift to designated person (MOD and/or supervisor)
  • Maintain complete knowledge and comply with all departmental policies and service procedures.
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
  • Maintain a clean and organized work area.
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Maintain positive guest relations.
  • Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction.
  • Be up-to-date with all Hotel features and local attractions/activities to respond accurately to any guest inquiry.
  • May assist by performing other duties as assigned.
  • Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information.
  • Successful completion of the training/certification process.
  • Attend all trainings and daily, weekly and/or monthly meetings.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Grand Beach Hotel Surfside


Surfside, FL



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