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Bilingual Call Center Representative

Graham Staffing Jacksonville ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Call Center Representative to join our clients team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Must SPEAK Spanish & English Fluently. Must have 2 years prior Call Center Experience.

There will be a 5 weeks in house training and then you will have the opportunity to work remotely (if Covid restrictions still exist)

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Graham Staffing

Why Work Here?

Fun enviroment, great opportunity!!

Address

Jacksonville, FL
USA