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IT Manager

Grace Community Church
Fulton, MD
  • Posted: March 15, 2022
  • Full-Time

OVERVIEW

The IT Manager is responsible for leveraging technology to advance ministry at Grace Community Church. S/he oversees the development, implementation, maintenance and use of technology and is responsible for day-to-day operations of information and telecommunication systems, managing all IT operations, providing support and maintenance of existing technology and development of new technical solutions.

CHARACTER

They are a spiritually mature believer in a vital, growing relationship with Jesus Christ expressed in a commitment to humble, servant leadership and possesses a heart for the local church and wider kingdom of God.

ABOUT YOU

You love technology. You see how it can be a significant tool in enabling and empowering Grace Community Church to advance the Gospel, both with the tools themselves as well as how they help staff to do ministry. You are well-informed and well-versed about modern technology and use your knowledge to leverage current technology. In other words, you are tech-savvy and somewhat of a computer nerd, knowing how to work with PC/Mac systems, a smart device, as well as a variety of software and tools. You stay up to date with new technology and innovation and are constantly learning.

You care about people. You understand that, for some, technology can be frustrating and a barrier to ministry, so you look for ways to break down those barriers and turn them into tools that maximize efficiency and ultimately advance ministry. You seek to understand people's comfort level with technology as well as their learning styles so you can best equip them to use it. You enjoy training people and are articulate and clear. The people who have been trained by you would say you were patient and kind as you did so.

While you could work anywhere, using your gifts for God's Kingdom gives you the most joy and fulfillment. Most importantly, you believe the gospel is the most important message ever, so seeing it advanced and lived out in people's lives is of utmost importance to you.

ESSENTIAL FUNCTIONS

  • Proactively pursue ways to use technology to serve and empower the staff
  • Maintain relationship and partner with Grace's IT Managed Services provider
    • to provide onsite and remote technology support to staff, leaders, volunteers and congregants
    • to manage and support workstations, servers, printers, networks, security, vendor-specific software, and any other systems and apps that Grace uses
  • Recruit, train and oversee a team of IT volunteers
  • Administer communication and collaboration tools (Teams, O365, RingCentral, Zoom, etc.)
  • Expert on and champion for the church's database (Realm)
  • Manage the church website (Wordpress) and app (Subsplash)
  • Collaborate with ministries/departments on executing IT projects
  • Responsible for the IT budget


COMPENTENCIES
  • Broad knowledge and experience of technology trends
  • Proficient in current Microsoft Windows & Mac OS iterations
  • Proficient in Office 365 apps
  • Experience administering users and devices via Azure AD and Intune
  • An understanding of networking technologies
  • Basic knowledge of HTML and CSS a plus
  • Excellent learner in order to manage and champion the church's database and church management systems: Planning Center Online and Realm
  • Familiarity with web conferencing technologies such as RingCentral, Zoom, and Teams
  • Ability to lead a technology project from research and design to implementation
  • Strong written and verbal communication skills with the ability to explain computer related topics in layman terms
  • Advanced computer hardware and software knowledge and skills
  • Organized and able to juggle tasks/projects with competing priorities


SCHEDULE
  • 1x Per Week - Meet with Director of Operations
  • 1x Per Week - Attend the weekly All Staff Meetings on Tuesdays
  • 1x Per Year - Participate in the All-Staff Retreat, typically in August
  • As Needed - Initiate / attend project specific meetings
  • Sundays required


RELATIONSHIPS
  • Reports to: Director of Operations
  • Works Closely with: Communications Department, AVL Department, and Administrative Staff

Grace Community Church

Address

Fulton, MD
20759 USA

Industry

Technology

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