Skip to Main Content

Account Specialist

Gordini USA
Burlington, VT
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

Our Account Specialists work closely with our Senior Account Managers and Sales Force to provide direct support to our customer accounts and our internal sales team. This is a multi-faceted role for someone who values outstanding customer service and a can take initiative in a collaborative work environment.

Located in Essex Junction, VT

We are looking for someone who can:
- Maintain a thorough knowledge of products & policies to serve customers efficiently
- Provide assistance to customers by answering, handling & resolving customer questions, requests, issues etc.
- Respond to all customer requests in a timely manner
- Communicate effectively with management, sales force and warehouse team to meet deadlines
- Take & receive customer orders in computer system
- Review orders for accuracy
- Direct any billing questions to correct department
- Provide pricing and delivery information
- Process reports (backorders, sales, etc.)

Looking for these qualifications:
- 2 – 3 years customer service experience preferred
- Bachelor’s degree or equivalent preferred; high school diploma or equivalent required
- Have a strong ability to prioritize, and have strong organizational skills and ability to multi-task
- Demonstrate strong written and verbal communication skills
- Have excellent attention to detail
- Thrive in a fast-paced, process-driven environment
- Demonstrates high level of proficiency in Microsoft Excel
- Prior experience with ERP and/or CRM systems
- References for reliability and dependability

We have a mandated COVID-19 Vaccination policy.

Gordini USA Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.

 

Company Description
Gordini USA Inc., is a manufacturer and distributor of cold-weather gloves, mittens, goggles, and base layer, both our own brand as well as private label. We are also the glove, sock, base layer and boxer brief licensee for Carhartt. We are a growing company looking for a data processing specialist to join our team.

Gordini USA

Why Work Here?
Growing company looking for new people to join our team.

Gordini USA Inc., is a manufacturer and distributor of cold-weather gloves, mittens, goggles, and base layer, both our own brand as well as private label. We are also the glove, sock, base layer and boxer brief licensee for Carhartt. We are a growing company looking for a data processing specialist to join our team.

Address

67 Allen Martin Dr.

Burlington, VT
USA

Industry

Business

View all jobs at Gordini USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.