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Lead Merchandise Processor

Goodwill of Southern Nevada
Las Vegas, NV
  • Posted: over a month ago
  • Full-Time
Job Description


The Store Lead Merchandise Processor assists the Store Management Team with the essential support in overall operations, excellent customer service and sales floor functions.



  • Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors and other employees.
  • Direct daily work with Store Merchandise Processor's in attaching price tags to clothing and wares and cleaning wares, to meet preset production and sales goals for the store.
  • Ability to assist and have flexibility in the overall daily operations within the store.
  • Responsible for accepting donations brought to store and providing receipts.
  • Communicate with the Store Management Team the needs from the D.C. to ensure production and sales goals will be met.
  • Follow all policies in the Production Manual.
  • Collect all found monies and donated jewelry daily. Monies must be turned into the manager with the name of employee. The jewelry is sent back to e-collectibles with appropriate paperwork filled out and email appropriate individuals.
  • Any other assignments designated by Store Management Team.
  • Ensure that store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees.
  • Ensure compliance with all GWSN policies provided in the Team Member Goodwill Guidebook, GII standards, and safety and security regulations.
  • Adhere to all GWSN Retail Manuals, handbooks, policies and procedures.
  • Crosstrain and be proficient in every production department in order to train new processors and fill in when necessary.
  • Ensure Processors and work stations are stocked with approved supplies.
  • Assist management staff with QQP (Quality-Quantity-Price) checks.
  • Ensure all Processors complete Floor Work each day for one hour. Complete Floor Work audits daily to ensure Floor Work processes are followed to company standards.



  • Minimum of 1-2 years of supervisory retail experience.
  • Must possess strong interpersonal skills through command of the English language in order to work with customers and employees.
  • Must exhibit a high level of integrity and business ethics.
  • Requires a high level of adaptability and flexibility.
  • No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
  • Must provide proof of identification and eligibility to work in the United States of America.
  • Must meet qualitative and quantitative performance standards as established by the company.
  • Must be fluent in English; bilingual a plus.

Goodwill of Southern Nevada


Las Vegas, NV



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