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E-Commerce Listing Specialist-FT

Goodwill of Delaware and Delaware County Wilmington, DE

  • Salary $11 Hourly
  • Employment Type Full-Time

REPORTING RELATIONSHIPS

POSITION REPORTS TO: E-Commerce Manager

POSITION (S) SUPERVISED: None

TEAM MEMBERSHIP: o EXECUTIVE ¨ LEADERSHIP ¨ QUALITY ¨ MANAGEMENT SUPPORT

POSITION PURPOSE: The Ecommerce Listing Specialist is responsible for listing donated products for sale online. The Ecommerce Listing Specialist position requires the ability to thoroughly detail the traits of each to represent the correct condition, manufacturer and other and list it in the online marketplace.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  1. Thoroughly examine each item to determine the correct condition and other pertinent information needed for listings

  2. Group relevant items as warranted to maximize value of the sale

  3. Review against information given (as applicable) for listing

  4. List average of 30-40 items for sale each day on appropriate software platform

  5. Identify rare, collectible and/or unique items to sell from groupings given to maximize the overall average selling price

  6. Ability to use accurate and relevant key words for attracting searches i.e. brand, item style, colors and condition of products listed

  7. Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets

  8. Maintain clean, organized work and storage areas

  9. Ensure maximum customer satisfaction. Work cooperatively with all consumers, and co-workers to promote the achievement of the company mission

  10. Meet all production goals set by Ecommerce Manager

  11. Photograph items to be posted with a digital camera and download photos to the computer, resizing and saving photos to the hard drive, 6 pictures per item or necessary amount to depict accurately to online bidders

  12. Upload photos to shopgoodwill.com web site and write concise and accurate descriptions necessary for listing

  13. List all items accurately, comprehensively, with no typos or spelling errors

  14. Proofread all item descriptions for clarity, spelling and grammar

  15. Perform proper testing for all jewelry identified with possible value, gems or precious metals as needed

  16. Follow all posting and storage procedures

EDUCATION/EXPERIENCE

High school diploma or GED equivalent, along with a minimum of 1-3 months related experience and/or training. Knowledge of Ecommerce sales i.e. Google, Ebay and Amazon highly preferred. Proficient in Microsoft Office products required. Strong organizational skills a must. Must have a valid driver’s license. Must be able to travel 20% of the time.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.

TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.

VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.

PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk of hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 40 pounds.

INTENT AND FUNCTION OF POSITION DESCRIPTION

Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintain its status as an at-will employer.

Goodwill of Delaware and Delaware County

Goodwill can help people overcome barriers to self-sufficiency, through the Power of Work. You donate and shop, and Goodwill provides job training programs and employment placement services to people with disabilities, those who lack education or job experience, and others facing challenges to finding employment. Goodwill provides a hand up, not a hand out to thousands of local residents every year. Ninety cents of every dollar raised by Goodwill goes to support our mission of service to the community.
Posted: over a month ago