Goodwill Industries of Arkansas is now hiring a Program Specialist for Reentry Services to work in the Rogers, AR. location.
This position requires a minimum of 1 year of reentry experience.
GENERAL DESCRIPTION OF POSITION:
This position's primary responsibility is to assist people with disabilities and disadvantages, primarily people with criminal backgrounds, in becoming self-sufficient by providing leading edge services that create solutions and change lives. To fulfill this, the TEO Coordinator will assist participants in the Transition Employment Opportunity Program, a 16-week, paid program for people with felony backgrounds, in obtaining and maintaining soft skills and on the job experience. During the program, the TEO Coordinator will be a support system to the TEO participant with the end goal of finding gainful employment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Work as part of the interdisciplinary team and ensure that the necessary services and support are provided to assist participants in identifying and making choices about their social, vocational and life skills goals to support successful community re-integration. This duty is performed daily, about 10% of the time.
2. Provide information and referral for services that are not provided by the agency, as appropriate; maintain professional and ethical boundaries with consumers and community stakeholders at all times. This duty is performed weekly, about 10% of the time.
3. Develop and maintain relationships with family members, residential providers, funders, and any other internal and external contacts to insure pertinent resources are available to participants. This duty is performed daily, about 5% of the time.
4. Develop knowledge of and relationships with community service providers, e.g., collaborating agencies, probation, parole, court support services, Department of Human Services, Child Support Enforcement, substance abuse, mental health agencies, housing providers/landlords, legal aid, area schools, both secondary and post-secondary, faith-based groups. This duty is performed daily, about 20% of the time.
5. Design and facilitate educational and training programs, as participants' needs dictate, to include life skills training, financial management, eligibility for local, state and federal assistance, socialization, parenting skills, career development, occupational skill training and personal safety. This duty is performed weekly, about 15% of the time.
6. Adhere to client privacy rights and HIPAA requirements. This duty is performed weekly, about 5% of the time.
7. Facilitate or coordinate staff in-service training and related support services, when needed; include successful program participants as presenters and mentors to share success stories. This duty is performed monthly, about 10% of the time.
8. Facilitate the intake process for a new referral; complete a needs assessment and interest inventories to establish a basis for the Individual Service Plan; complete a financial analysis and develop a plan to assist each participant start a path to self-sufficiency. This duty is performed weekly, about 15% of the time.
9. Facilitate discharge planning and follow-up in transfers to other agencies and community programs. This duty is performed weekly, about 5% of the time.
10. Provide crisis intervention and assist in the development of responsible behaviors to ensure successful re-integration into the community; provide ongoing support, as needed, to ensure appropriate engagement in services outlined in the Individual Service Plan. This duty is performed as needed, about 5% of the time.
11. Perform any other related duties as required or assigned.
Minimum of 3+ years experience in public service or human resources. Master's degree preferred, MBA, MPA, MSW, or MA/MS in related field.
Willingness to learn and respect the needs of persons with mental illness or a disability
Knowledge of the criminal justice system and experience working with ex-prisoners
Good organizational skills, time management skills and the ability to prioritize. Good written and oral communication skills. Ability to speak effectively before groups. Ability to work effectively with people of diverse educational and cultural backgrounds, from ex-prisoners to public officials.
Knowledge of client privacy rights and HIPAA requirements. Must be able to accept and follow oral and written instructions and materials. Awareness of the need for confidentiality, professional ethics and code of conduct. Ability to travel throughout the designated region as required.