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Cable / Satellite Technician (Fixed Wireless)

Goodman Solutions Davenport, IA

  • Posted: over a month ago
  • Full-Time
Job Description

 

For over 20 years, Goodman has provided precision services for the world’s largest media and tech companies by offering residential and commercial field service support and program management for regional and national installation and maintenance programs for network operators, e-retailers and electronics manufacturers.

Job Summary:

FS Communications Technician I are responsible for the installation, servicing and troubleshooting of AT&T/DIRECTV satellite systems in residences and businesses.  

 

Essential and Primary Functions:

  • Ability to work independently
  • Provide technology service and support to customers
  • Ensure the highest level of customer satisfaction, including educating customers on usage of the AT&T/DIRECTV satellite systems and remote control
  • Determine the best location for the installation of the receiver/satellite dish and effectively troubleshoot issues
  • Ability to comfortably, safely and effectively work at elevated heights (up to 40 feet) (for example, on roofs) from a ladder rated for a maximum working load of 300 lbs. including all tools and equipment, and in small spaces (for example, attics and crawl spaces) while performing installation and service work, which includes installing receivers and running cables and wiring
  • Stock vehicle with necessary equipment on a weekly or periodic basis and accurately track inventory
  • Attend weekly or periodic technician meetings
  • Must be able to lift up to 80 lbs. on a regular basis
  • Working knowledge of hand tools and power tools

 

Other Functions

  • Continuously learn about relevant new technology
  • Comfortable working outdoors in all types of weather throughout the year
  • Field Trainer capable after 1 year of experience to train new hires 

 

Minimum Job Requirements:

  • At least 18 years of age and legally authorized to work in the United States
  • High school diploma or GED required
  • Possess a valid driver’s license 

 

Knowledge, Skills and Abilities:

  • Working knowledge of hand tools and power tools
  • Basic computer skills and comfortable operating electronic devices
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Available for a flexible work schedule (weekends / holidays / evenings) 

 

Certificates, Licenses, Registration and Requirements:

  • At least 18 years of age and legally authorized to work in the United States
  • High school diploma or GED required
  • Possess a valid driver’s license

 

Physical Demands:

  • Be able to lift up to 80 lbs. on a regular basis
  • Be comfortable climbing up to heights of 40 feet
  • Be able to work safely from a ladder rated for a maximum working load of 300 lbs. including all tools and equipment
  • Be comfortable working in crawlspaces and attics
  • Comfortable working outdoors in all types of weather throughout the year

 

Benefits

  • Competitive pay for all team members
  • Medical, dental, and vision benefits available on the first day of the month following 30 days of employment
  • 401(k) Retirement plan with company matching
  • Health Saving Account or Flexible Spending Account
  • Company Provided Short Term and Long-Term Disability
  • Company Provided Basic Life and AD&D
  • Employee Assistance Program
  • Paid Time Off
  • Holiday Pay
  • Legal and Identity Services
  • Pet Insurance
  • Paid Training
  • Employee referral bonuses

 

Goodman Solutions considers applicants for all positions without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. 

Company Description
For over 20 years, Goodman has provided precision services for the world’s largest media and tech companies by offering residential and commercial field service support and program management for regional and national installation and maintenance programs for network operators, e-retailers and electronics manufacturers.

Goodman Solutions

Why Work Here?
Opportunity for Growth, Paid Training, Excellent Benefits, and Diverse Workforce!

For over 20 years, Goodman has provided precision services for the world’s largest media and tech companies by offering residential and commercial field service support and program management for regional and national installation and maintenance programs for network operators, e-retailers and electronics manufacturers.

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Address

Davenport, IA
USA

Industry

Technology

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