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GMC Logistics CSR

Goodman Manufacturing Company Waller, TX
  • Expired: October 03, 2019. Applications are no longer accepted.

GMC Logistic CSR

The Opportunity
Goodman is seeking a professional, skilled individual for our GMC Logistic CSR. This position will serve as the primary contact for independent distributors and COD branches. Responsible for all duties required in the order fulfillment process. Answer phone calls and emails to assist customers with general inquiries or concerns. Project a professional image through all customer interactions. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website, and submitting your resume.
May Include:

+ Respond to all customer phone calls and email inquiries
+ Manage customer equipment and/or service parts orders including order entry and order maintenance
+ Assist customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other necessary functions
+ Release product for shipment through automated or manual processes
+ Process RMA and transfer requests as needed
+ Research and generate customer account adjustments
+ Determine best method to resolve issues/concerns to ensure customer satisfaction and adherence to the organization's policies

+ 1 years experience
+ High School Diploma or GED equivalent with some college work, accounting preferred
+ Customer Service
+ Product Knowledge
+ Quality/error free transactions
+ Problem Solving
+ Communication Skills
+ Analyzing Information
+ Multi-tasking/Organization
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.*MSTUS

ID: 2019-12688
Education: High School Diploma or Equivalent
Street: 19001 Kermier Rd

Goodman Manufacturing Company


Waller, TX
77484 USA