Assistant General Manager

Gold's Gym Washington

Vancouver, WA

Posted: over a month ago
$15 to $18 Hourly
Full-Time

Job Description

The assistant general manager (AGM) helps the general manager to ensure that day-to-day business operations run smoothly and is manager in absence of the general manager. The AGM works evenings and weekends to ensure the gym has 7 day per week manager on duty coverage. Typical work week is Friday-Tuesday with 2 consecutive days off.
Assists with:
Management Duties:

Properly manage and maintain gym operational budget
Responsible for overseeing the sales process and systems
Manage, monitor, and evaluate the performance of all gym-related managers.
Monitor the hiring, training and scheduling of all gym level staff.
Train and mentor subordinates
Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team.
Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
Provide effective decision making regarding customer service issues.
Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed.
Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

High School diploma with five years professional experience. College degree preferred.
Fitness industry experience preferred but not required.
Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
Strong customer service orientation with proven results.
Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
Excellent verbal and written communication skills.
Participative leadership style and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Associate or Bachelor's degree in business or related field with two years of management experience preferred.
Current CPR Certification

**RELOCATION ASSISTANCE IS NOT PROVIDED**