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Front Desk Concierge

Goldfish Swim School - Urbandale
Urbandale, IA
  • Posted: over a month ago
  • $13 to $16 Hourly
  • Part-Time
Job Description
If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We are not your typical company!! We wear flip flops. We sing on the job. We give high fives freely. We love our employees and reward them for their hard work.

We are currently hiring energetic Member Service Representatives that have a passion for kids and the water. We are seeking part-time employees that have the flexibility for mornings, nights, and Saturday and Sunday is a must. We offer paid training and flexible shifts. Even better? Advancement opportunities exist for the right candidate.

No prior swim experience is necessary, but a willingness to learn and have fun is a must! Please apply online.

Duties and Responsibilities: (Other duties and responsibilities may be assigned)
  • Provide a Golden Experience and WOW customer service with a smile.
  • Customer service to include (not limited to): answer telephones, respond to inquiries, take messages, and process merchandise transactions.
  • Process student registrations using effective sales/customer service techniques.
  • May be required to perform inside sales functions including: contacting sales leads and processing sales and marketing materials.
  • Resolve customer concerns/complaints using a professional approach.
  • Maintain facility cleanliness.
Qualifications / Experience:
  • Previous customer service and/or sales experience required.
  • High School diploma or GED. Some college preferred.
  • Strong written communication skills.
  • Strong oral communication skills both in person and by telephone.
  • Familiarity with a consistent changing work environment.
  • Intermediate computer skills and proficiency in Microsoft Office programs.
  • Must have/obtain AED/CPR/First Aid certifications as a condition of employment within 90 days of hire (Internal training available).
Candidate Profile:
  • Outgoing and Energetic personality.
  • Dependable, punctual, detail-oriented, and well organized.
  • ‪Ability to multi-task.
  • Focused on SAFETY.
  • ‪Flexible and able to adapt to company growth and evolving responsibilities.
  • Must be comfortable working with and around young children.
  • Must pass complete background check.
  • Must have availability on nights and weekends

  • Flexible hours
  • Set Schedule
  • Competitive pay
  • Valuable work experience
*******At Goldfish we pay it forward. After 90 days of employment our instructors can gift 2 months of free swim lesson to a family member or friend.******

Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.

NOTE: The information within this posting is not all-inclusive and may be subject to change.
EEO/Des Moines Swim School LLC is an Equal Opportunity Employer.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Goldfish Swim School - Urbandale


Urbandale, IA
50322 USA



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