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Business Development sales manager

Gold Coast Cadillac Oakhurst, NJ

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
 Main Focus - manage a team of people to respond effectively to phone leads and internet leads. Hold your department accountable to established benchmarks for success rates. Train on a pre-planned playbook of word tracks and task completions to 90 days out. Hire associates with positive attitude and work ethic. 
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Gold Coast Cadillac


Oakhurst, NJ



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