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Intake Representative *******$1,000 SIGN ON BONUS**** BELT LINE & COIT

Godsey Martin Dallas, TX
  • Expired: over a month ago. Applications are no longer accepted.

Overall responsibility of selling Firm services to potential clients. ******Looking for all shifts (8am to 5pm or 12 to 8pm or 1 to 9pm) and evening shift (4pm - 12am) ********$1,000 SIGN ON BONUS**********

Essential Duties and Responsibilities: Intake Reps work in a call center environment answering incoming calls to vet potential clients to determine if the firm can assist them

  • Answer/Respond to all potential client phone or email leads by phone, email or text.
  • Speak to all potential clients and gather information regarding the assistance they need, client personal experiences history.
  • Explaining Attorney Fees and Services to new clients
  • Handle case set-up to include: Needles data entry, attaching of client folder, police report request, attaching photos received from clients, sending clinic referrals, sending Fee Agreements to clients for signature.
  • Set up initial treatment appointment with physicians for clients.
  • Locate clinic providers for areas outside of our general provider list and occasionally send LOP’s to these non-friendly providers.
  • Serve as a contact for client communication prior to client being assigned a Case Manager.
  • Convert phone leads into Firm sign-ups and maintain expected 60% quota.

Education and/or Work Experience Requirements:

· HS Diploma or GED

Call Center experience (3 years experience)

· Minimum of 3 years sales experience

· Excellent customer service skills with a minimum of 3 years experience

· Excellent decision making skills

· Needles Software experience preferred, but not required

· Ability to multi-tasks in a high volume call center environment

· Excellent organizational and prioritization skills

· Excellent data entry skills (Accuracy a MUST)

· Must have open flexibility to work all shifts, including evening and weekends

*EXCELLENT verbal & written communication

*Extreme passion for helping people through excellent service

Positive Personality

Solutions Thinking Individuals

Physical Requirements:

· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

· Must be able to sit at a desk and work on a computer screen 90% of the assigned shift

· Must be able to talk, listen and speak clearly on telephone with or without accommodations

Godsey Martin

Why Work Here?

Excellent company, focused on community and people

Personal Injury Law Firm


Dallas, TX 75252
Dallas, TX
75252 USA