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NOC Technician

Glotel Inc Frisco, TX
  • Posted: over a month ago
  • $30 to $32 Hourly
  • Contractor
  • Benefits: Vision, Medical, Dental
  • The team at our Network Operations Center (NOC) is responsible for 24x7 monitoring the nationwide fixed and wireless network.
  • The objective of this group and ultimately this position is to capture lessons learned on network outages and develop solutions to improve process, tools, and performance to reduce repeatable outages.
  • Your primary focus will be to handle surveillance and troubleshooting of our cutting-edge voice and data technologies to provide national visibility of network outages for CORE, RAN, VAS, DATA & IP services, paying particular attention to self-inflicted outages.
  • You will mine various systems for data analysis
  • Conduct conference calls to help identify process issues that lead to network outages,
  • Provide statistics and lessons learnt from past outages, to recommend changes to mitigate future risks.

Requirements

  • At least 5 years relevant experience
  • This role requires a detail-oriented and disciplined candidate
  • Proficiency with CORE, RAN, VAS, DATA and/or IP services
  • Excellent communication skills

Glotel Inc

Why Work Here?

We are the "Premiere" Telecom staffing provider!

Founded in 1989, Glotel opened its doors as a telecom staffing provider. Today, Glotel has evolved into a niche brand operating at the intersection of IT, engineering and communications to optimize our clients.

Address

Frisco, TX
USA

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