This is first level position in the engineering department. The goal of a detail engineer is to be able to generate engineering specifications that are to be used by a telecommunications installation team to provide a complete, quality, efficient installation. A detail engineer will start out being mentored by a Sr. Detail Engineer or Engineering Manager to learn the job and navigate systems. The Detail Engineer will continue to grow through on-the-job training and formal/informal training programs.
- High School diploma is necessary. Some college or technical school a plus. Telecommunications industry experience is a must.
- An advanced understanding of various software packages including MS Word, spreadsheet/database programs such as MS Excel, MS Access
- Ability to quickly learn customer engineering databases and software.
- Must be able to handle multiple tasks and priorities and must be able to consistently work under and meet strict deadlines.
- Must possess good leadership, verbal, and written communication skills.
- Ability to read, analyze, and interpret the most complex of documents, including technical specifications, white papers, central office drawings and documents.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to write engineering specifications.
- Read and understand site survey data with the goal of generating a complete, quality engineering specification.
- Take site survey data and transfer information into customer drawings and databases such as Vendorlink, CCA, COAR, and VENUE
- Learn and understand terminology and acronyms such as RFQ, TEO, FPQ, CCA, COAR, etc…
- Learn and understand hierarchy of customer contacts and procedures
- Interface with customer representatives (field engineers, vendor managers, CO Foremen) on a professional basis – always remaining customer focused.
- Interface with “internal customers” such as field engineers, installation supervisors, lead installers, and installation techs.
- Apply knowledge of telecom equipment to building material lists for quoting jobs.
- Learn format and structure of an engineering specification.
- Learn format and structure of a Method of Procedure document
- Learn to use and understand equipment drawings, T-BASD drawings, and material spec sheets and white papers.
- Learn to create and understand installer’s work items, notes, and cable running lists.
- Gain exposure to drafting and updating customer drawings using drafting programs such as VISIO and AUTOCAD
- Participate in site visits and site surveys
- Learn and understand customer quality documents such as Installation Practices, Engineering Practices, CORE documents, etc…
Engineering Skills and Reasoning Ability:
· Ability to logically think through the process of telecommunication installation and engineering.
· Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical specifications in order to translate such information into a detailed engineering spec. Ability to apply principles of logic to a wide range of intellectual, technical, and practical problems.
· Ability to use common engineering tools effectively such as a tape measure, calculator, power lead calculator, etc.
· The employee will be required to use his/her hands 90% of the time to type, write, and handle paperwork.
· The employee will be sitting at a desk 80% of the time with walking between offices and other work areas from time to time. At times, employee is required to make customer visits to resolve problems or provide customer service.
· The employee may, from time to time, be required to lift weight (i.e., paper boxes) up to 15 pounds.
· Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer and working with files & paperwork.
· Mandatory night shift and/or overtime may be required.
· The work environment will consist of a business office setting. That means a clean, air conditioned, setting including moderate noise levels (i.e., computers and printers, phones and light traffic).
A detail engineer should be able to take most jobs from start to finish and complete a quality job specification with within a deadline and with few mistakes.