We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information over the phone and handling data entry for orders.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Manage data and enter/update order information
- Previous experience in over-the-phone customer service, sales, billing, or data entry
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Global Furniture USA
Why Work Here?Since 1999, Global's story has evolved from humble beginnings to a diverse and innovative landscape of products that have propelled us to being one of the largest wholesale furniture brands in the world. Welcome to Global!
This company was built on strong core values. We offer a friendly work place. You will be able to grow in our company.