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Customer Sales Associate / CSR

Glass America Huntsville, AL
  • Expired: 14 days ago. Applications are no longer accepted.

Glass America is currently seeking a Full-time Customer Service / Inside Sales / Dispatcher to join our fast growing team!

Why us?

  • Strong Opportunity for Advancement
  • Friendly and Outgoing Environment
  • Strong and Stable Company
  • Training and Professional Development

As a Customer Service Representative, you will provide effective and outstanding service: answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America automotive products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques.

Responsibilities

  • Handle customer sales calls
  • Professionally answer inquiries and complaints
  • Effectively communicate with Mobile Glass Technicians in the field
  • Dispatch work assignments and order the necessary parts as required for each job
  • Document and update customer records based on interactions

Qualifications

  • 2+ years of office / administrative experience handling a high volume of phone calls.
  • Knowledge with auto parts ordering, dispatching and sales is preferred.
  • Strong computer knowledge and data entry skills
  • Previous experience in customer service, sales, or other related fields
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Excellent attendance
  • Prior Auto Glass experience is a Plus!
  • Strong computer software experiences (Excel, Gmail, Windows)
  • Strong phone experience and etiquette


We are a fast-growing company, looking for high performing Customer Service Rep / CSR to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!

Glass America

Why Work Here?

Friendly/Outgoing Environment and Culture! Strong company with stability! Growth opportunities within the business!

Glass America and Auto Glass Service have been committed to providing quality windshield repair and replacement since 1999. We are taking care of our customers auto glass replacement and repair from our over 200 locations nationwide and our fleet of mobile glass repair and replacement vehicles with the industry's best trained and certified installers.

Address

Huntsville, AL
USA