Skip to Main Content

BDC Representative/Call Center Representative

Gilroy Chevrolet Cadillac Gilroy, CA

  • Posted: over a month ago
  • Full-Time
Job Description

Gilroy Chrysler Dodge Jeep Ram is a new store, and it is growing, looking for a BDC Representative to help us keep up with demand.

We are looking for a candidate with great phone and communication skills, comfortable with computers, Microsoft office, and CRM's.

Spanish speaking a PLUS, but not a must.


 Essential Duties and Responsibilities include the following:

• Respond to customer internet request by giving them the information the requested and schedule appointments.

• Re-schedule “no-show” customer appointments.

• Schedule follow-up contact if no appointment is made in Dealership Management System

• Confirm scheduled appointments with future customers.

• Follow-up with sales department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.

• Maintain and update customer changes in database.

• Contact current customer base on current marketing incentives.

• Respond to customer website request (internet inquiries).

• Contact internet clients via e-mail and phone to schedule a sales appointment.

• Forward any customer concerns to the correct department Manager and follow-up.

• Maintains CSI at or above Company standards

• Maintains an organized, clean and safe work area

• Participates in required training

• Follows Safeguards rules and regulations.

• Demonstrates the Company’s Core Values

• Complies with Company policies and procedures

• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

• Other duties as assigned


Please send us your resume and why you would make a great candidate for our BDC Representative position.

Gilroy Chevrolet Cadillac


Gilroy, CA



View all jobs at Gilroy Chevrolet Cadillac

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.