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Outside Sales Representative

Gillman Home Center
Franklin, IN
  • Expired: June 09, 2022. Applications are no longer accepted.

***This job is for our EDINBURGH, IN store location***

The Outside Sales Representative will grow sales and assist customers and contractors with any lumber project needs.  This position will work inside our Edinburgh retail store.

Essential Functions

  • Provide excellent service to customers.

  • Treat all team members, vendors, and customers with courtesy and respect.

  • Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.

  • Develop relationships with customers and provide excellent service that makes GHC their supplier of choice. This includes identifying potential new customers and developing business relationships, as well as cultivating and developing relationships with current customers.

  • Become well educated in the product lines available to GHC. Seek continued education on changes to available product lines. Stay educated on industry trends.

  • Utilize various software available to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices for new homes, business, outbuildings, and additions.

  • Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, customer concerns, and scheduling of deliveries and installations.

  • Thoroughly explain orders to customers. Require their sign off before placing any purchase orders.

  • Order product in correct color, size and quantity from the vendor. Immediately inform vendor and Sales Manager of discrepancies or other issues with orders. Process returns to vendors and follow up to ensure credits are issued.

  • Ensure that all product is invoiced before leaving the store.

  • Research credits, returns, and late payments as needed.

  • Follow-up with customer from quote to project completion.

  • Travel to homes or job sites to take measurements, ensure compatibility of product with the job site. Consult with homeowner or contractor regarding layout specifications.

  • Work with the Sales Manager to resolve any customer complaints, product damage, or other issues.

  • Provide in store support as required.

  • Follow all company policies and procedures.

  • Other duties as assigned.


  1. Pricing knowledge of lumber and other materials.

  2. Able to work independently and with inside team members.

  3. Excellent written and verbal communication skills.

  4. Decision Making.

  5. Ability to read, count, and write to accurately complete all documentation.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This position will mostly work inside our store location. Occasionally outside the store, visiting customers and contractors.

Physical Demands

Possibly driving to customer/contractor locations to establish new business.

Position Type/Expected Hours of Work
This is a full-time position, scheduled 45 hours per week.

As needed.

Required Education and Experience

1. High school diploma or GED diploma or one to three years of related experience or training or the equivalent combination of education and experience.

2. 3+ years of experience in the building materials/construction industry

3. 2+ years of sales experience

Benefits Provided:

  • Medical Insurance

  • Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance

  • 401k plan with employer contribution

  • Free $15k Life Insurance Plan

  • Employee discount

  • Vacation time

    Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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    Gillman Home Center


    Franklin, IN
    46131 USA



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