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Operations Lead - Miami

Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Were Getir, the pioneers of super-fast delivery. We deliver groceries such as sandwiches to shampoo, dog food to beer, in an average of ten minutes. Founded in 2015, we now deliver hundreds of thousands of orders a day from more than 300 locations in the United Kingdom, France, Germany, Netherlands and Turkey. In 2022, we plan to rock the streets and doorsteps of several cities across the United States, spreading the experience and wonder of seamless, super-fast delivery that simply works for everyone. To make super-fast delivery possible, we dont refrain from getting involved in all the aspects that go into it. However, we like to do everything in a startup-savvy way that is driven by technology.

We are looking for an operations leader who is well-organized to oversee our Miami operations. At Getir, operations are at the core of our business so much so that operational excellence is directly responsible for customer acquisition, retention and engagement!

Role Responsibilities:

  • Build, train and motivate a team of diverse individuals who are singlehandedly responsible for overall operations.
  • Build and map out the team structure - to ensure you have the right people to execute on the mission of building the most efficient operations this business has ever seen!
  • Fully own and report the operational performance of all riders and dark stores in the country directly to Head of Operations
  • Actively collaborate with many different stakeholders across global operations, marketing, commercial to enhance and set clear objectives for the operating cities.



  • Minimum 5+ years of relevant experience leading operational teams in a hyper-growth environment. Previous experience in on-demand delivery and ecommerce is a big plus.
  • You have a clear understanding of unit economics, and understand how a P&L works.
  • Exceptional leader hands-on mindset, willing to get your hands dirty and lead by example to understand and improve our operations.
  • Data-savvy, you are able to interpret and translate data into actionable insights and you make them happen. You don't tend to rely on people to analyze data.
  • Smart problem-solver - you identify and fix problems at warp speed.
  • You have a track record of creating operational processes that scale.


We know that you have a life outside of work, and we want to do our part to make sure your work-life balance is healthy and happy.

We provide generous benefits, including 16-weeks of paid time-off following childbirth or adoption, 401k matching, premium health, vision, and dental insurance, and flexible PTO.

We also know that no one likes to be stagnant in their career, so we make sure you can continue to grow through professional development opportunities! We really mean it when we say that upward and sideways mobility are some of our favorite terms.

The last year and a half have changed the way people workpossibly forever. This is why we are proud to offer the flexibility of hybrid work from home and a few days a week at the office.

This is a once-in-a-career opportunity to work with one of the fastest-growing mobile-commerce businesses in the world. Join our journey in the United States!

Getir US, Inc. operates in compliance with all local, state, and federal COVID-19 regulations including those which impose mandatory COVID-19 vaccination requirements. In order to be qualified for employment at Getir US, Inc., you must comply with Getir's vaccination requirements (requests for reasonable accommodations will be considered in accordance with applicable law).

About working at Getir

At Getir, we celebrate, support, and thrive on our diversity. Because we know that when our team comes from a variety of backgrounds, beliefs, and experiences, it benefits our employees, our product, and our community. Thats why Getir is a proud equal opportunity workplace and does not discriminate on the basis of race, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.



Miami, FL



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