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Call Center Agent (Full-Time)

Gerber Collision & Glass Elmhurst, IL

  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

Gerber Collision & Glass

Call Center Agent

Elmhurst, IL

Schedule

Monday to Friday: 10:30 am to 7:30 pm

Saturday: twice per month

Gerber Collision & Glass

Multi-Skill Level Customer Service Positions

Gerber Collision & Glass currently has an immediate opening for a full-time Customer Service Representative (CSR) within our state of the art collision call center based in Elmhurst, IL. Qualified candidates should have at least 1 year customer service experience and be customer focused individuals. We offer competitive benefits including medical, dental, vision, 401K program and paid vacations.

Do you have what it takes to be part of our fast-growing Team?

The ideal candidate would possess the following characteristics:

• Desire to "WOW every customer. . .. . ...Be the Best."

• Positive attitude

• Strong work ethic

• Attention to detail

• Works well in a team environment

• Well-spoken with the ability to exhibit good judgment with good phone etiquette

• Able to understand, support and follow company policies and procedures

• Goal oriented with the intent and desire to improve customer service

Position Description:

The ideal candidate would have the following experience and skills:

• Experience in a high volume inbound and outbound customer service call center with computer input during calls

• Ability to multi-task in a fast paced environment

• Attention to detail

• High School Diploma or GED required

• Excellent communication skills; oral, verbal, written and listening

• Must have excellent attendance and punctuality

• Strong Computer Skills: Excel, Web based applications, Google Maps

• Type 40wpm

• Ability to adapt to an ever changing, growing business environment

• Bi-lingual speaking skills a plus

As an important member of our team, you will work with other customer service professionals to deliver superior service to our clients. This opportunity provides endless potential for professional development and growth.

Gerber Collision & Glass

Why Work Here?

Friendly/Outgoing Environment & Culture! - Strong company with stability- Growth opportunities within the business!

Gerber Collision & Glass is North America's largest Auto Body Consolidator in North America. We have over four hundred shops in twenty-four states in the US. Our shops provide our employees steady work flow, an organized production model and opportunities to advance! Gerber is the place for collision pros to grow their career. Come see why employment with Gerber is highly wreck-omended!
Posted: over a month ago