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Director of Neighborhood Life, Office of Neighborhood Life - Office of Government Relations and C...
Georgetown University Washington, DC

Director of Neighborhood Life, Office of Neighborhood Life - Office of Government Relations and C...

Georgetown University
Washington, DC
Expired: February 28, 2024 Applications are no longer accepted.
  • Vision , Medical , Dental , Life Insurance , Retirement
  • Full-Time
Job Description
Company Info

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Job Overview

The Director of Neighborhood Life is responsible for ensuring strong and positive relationships between the university, neighbors, and Georgetown students living off campus in the neighborhoods surrounding campus. This person - directly, through her or his staff, and in partnership with the Georgetown Community Partnership ( - will educate and support students living off campus to help them be good neighbors.

Responsibilities include implementing a robust student education, support, and accountability program, ensuring a prompt response to off campus concerns of neighbors and students in accordance with the University's 100% Response Policy (to Helpline calls), developing initiatives to build relationships and goodwill with and between neighbors and students living off campus, and being an active member of the Georgetown Community Partnership. While directly responsible for working with neighbors and students, sensitivities and problems will inevitably arise. As such, the Director will be empowered and accountable to engage other university offices to address issues of concern.

Additional responsibilities include helping to manage overall university-wide Campus Plan compliance including, but not limited to, tracking and reporting data related to off campus student noise and trash issues, off campus student local off-campus addresses of all university students including undergraduates and graduate students, and compliance of off campus student properties with DC government licensing and inspection requirements.

Work Interactions

The Director of Neighborhood Life will report to and work closely with the Associate Vice President for Community Engagement and Local Government Affairs. The Director will work closely with others members of the Community Engagement and Local Government Affairs team on issues that require DC government action and support. In addition, because of the cross-cutting and interdepartmental nature of the incidents falling under the position's purview, as needed, the Director will also work closely with the division of Student Affairs, and the offices of Student Conduct, Residential Living, Strategic Communications, University Counsel, Public Safety/Georgetown University Police Department, Registrar, Assessment and Decision Support, University Information Services, Athletics, and Facilities Management.

The Director will work closely with neighbors, neighborhood associations, including members of CAG (Citizens Association of Georgetown), BCA (Burleith Citizens Association), FCCA (Foxhall Community Citizens Association), Cloisters West Homeowners Association, ANC 2E, ANC 3D, and the Georgetown Community Partnership, to understand and address their concerns. The Director will work with student liaisons and representatives of various student groups such as, GSTA (Georgetown Student Tenant Association), Grad Gov (Graduate Student Government) and GUSA (Georgetown University Student Association) to act as a conduit between the university, neighbors, and students living off campus.

The Director, in partnership with the ONL Assistant Director, will manage the Student Neighborhood Assistance Program (SNAP). Outside of normal business hours, ONL on call staff members and/or SNAP respond to neighbor and student off campus concerns and, where appropriate, supports the referral of cases to the Office of Student Conduct for adjudication.

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website:

Requirements and Qualifications

Successful applicants will, at a minimum, have a Master's degree and 5 years of practical and related experience in student affairs and/or community relations or engagement. Basic tech and data analytic skills, including comfort with Excel and databases, is required.

The Director must demonstrate a thorough understanding of and commitment to building town gown relationships as well as the education and character development of college students.

The general working condition is an office environment. The Director must be able to attend meetings in the evenings and on occasional weekends and to walk the neighborhood at times. In addition, the Director sometimes must be available for physical labor, including the annual move in/move out drives and the occasional neighborhood cleanup. Lastly, the Director must be available to participate occasionally on SNAP throughout the academic year which operates from 10 pm - 3 am.

  • Master's degree in higher education or student affairs administration, government, counseling, or related field required.
  • 5 - 7 years of practical and related experience in student affairs and/or community relations or engagement required
  • Experience with town-gown relations or government related experience a plus.
  • Mediation experience to monitor, adjust, and reset (when appropriate) expectations of neighbors and students.
  • Clear communication with students and neighbors regarding expectations and University obligations, and to define and explain those expectations and obligations.
  • Knowledge of higher education practices, student needs, and community partnerships preferred.
  • Demonstrated ability to exercise sound judgment.
  • Excellent oral and written communication skills.
  • Ability to take initiative and to work in a supportive and collaborative way with students, colleagues, community members and city officials.
  • Ability to work efficiently, attend to details, and follow through with assigned projects or tasks.
  • Ability to build strong relationships with colleagues, students, community members and city officials.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

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