Skip to Main Content

Billing Associate

Georgetown County Water and Sewer District
Georgetown, SC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

TO BE CONSIDERED, CANDIDATES MUST APPLY ON OUR WEBSITE AT WWW.GCWSD.COM/EMPLOYMENT.  

GEORGETOWN  COUNTY  WATER  AND  SEWER  DISTRICT

JOB    POSTING

BILLING ASSOCIATE

DEPARTMENT:  Billing

REPORTS TO:  Billing Supervisor

FLSA STATUS:   Non Exempt

PAY RANGE:  $16.38 / hr - $20.47 / hr

POSTING #:  20210003

OPEN UNTIL FILLED   

APPROXIMATE STARTING DATE FOR THIS POSITION: APRIL 5, 2021

LOCAL CANDIDATES ONLY, PLEASE  

 

General Purpose

Responsible for billing activities including processing and generating bills accurately and timely.  Updates the billing system with customer account changes and data provided by meter readers.

Essential Duties and Responsibilities 

The following essential duties and responsibilities are required at all Pay Grade Levels.

  • Operates computer, copier, fax machine, calculator, scanner, postage machine, and other office equipment

  • Maintains filing systems and proper utilization of “File Bound” system

  • Review consumption reports to determine if re-reads are necessary when consumption falls outside the normal range

  • Organize billing department paperwork by cycle

  • Process and generate bills for 6 cycles each month

  • Process incoming mail and post Check Free and Lock Box payments

  • Research payments that come with inadequate information to ensure the correct posting

  • Process name and address changes on accounts and enter easily readable information on customer accounts

  • Identify accounts that need adjustments and prepare basic adjustments including misapplied payments and errors in meter readings

  • Routinely performs operational troubleshooting and preventive maintenance on all office equipment

  • Provide back-up service to customer service associates, assist in taking cash and check payments

  • Performs all duties in conformance to appropriate safety and security standards

Additional essential duties and responsibilities for Billing Associates at Level 2 or higher

  • Update customer accounts including move in / out, terminating accounts, set up new customer accounts or service address

  • Review consumption and analyze for unusual usage patterns, providing appropriate follow-up

  • Update information when re-read results are obtained

  • Conduct post billing process functions including running general ledger update, create and process CPU batch, and process corresponding documentation

  • Access the bank AR-Box to process Check Free payments

  • Accurately prepare and process billing adjustments, including overpayments or installment payments

  • Provide back up to customer service associates including taking and processing credit / debit card transactions

  • Trains and mentors lower level associates in policies and procedures

Additional essential duties and responsibilities for Billing Associates at Level 3

  • Evaluates security and operational procedures and makes recommendations for improvement

  • Provides assistance and back up to the Accounting Supervisor

  • Train new billing associates or cross train employees from other departments on billing procedures

  • Assist with meter reader functions including downloading handhelds, and generating reports

  • Analyze meter-reading reports to identify possible water theft, and work with meter readers to resolve problems as they arise

  • Analyze billing process to spot and rectify errors in processing

  • Troubleshoot and work with billing software vendors on corrections

  • Process online payments and send to bank for payment

  • Accurately performs all ACH processes

  • Under direction of management create new rates, accurately execute the demand charge process, and change rates within the system software

  • Prepares observations of proficiency and provides mentoring for lower level department employees

Desired Education and Experience

Billing Associate Level 1

High school diploma or equivalent

1 year of previous billing, accounting, or finance experience

 

Billing Associate Level 2

High school diploma or equivalent

2 years related billing, accounting, or finance experience

 

Billing Associate Level 3

High school diploma or equivalent

5 years related billing, accounting, or finance experience

 

To Apply

  • Apply online at www.gcwsd.com/employment

    EEO / Drug Free

    Georgetown County Water & Sewer District does not discriminate on the basis of race, color, religion, gender, national origin, age, or disability.  

     

     

     

     

     

     

 

Company Description
We are a Water and Sewer Utility serving Georgetown County residents.

Georgetown County Water and Sewer District

Why Work Here?
We offer one of the most competitive benefits packages on the Grand Strand. Our compressed schedules give employees every other Friday off.

We are a Water and Sewer Utility serving Georgetown County residents. Mission The mission of the District is to acquire, construct, maintain, and operate a water and sewer system for the maximum practical benefit of the citizens of Georgetown County. Vision The Georgetown County Water and Sewer District is an environmental company here to protect the public health by providing safe water and sewer services in a cost effective manner. Values The District values integrity, diversity, teamwork, creativity, leadership, and customer service both in our employees and our business practices.

Address

4145 Highmarket Street Georgetown

Georgetown, SC
USA

Industry

Finance and Insurance

Website

View all jobs at Georgetown County Water and Sewer District