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Director of Facilities Maintenance and Operations
George Mason University Fairfax, VA

Director of Facilities Maintenance and Operations

George Mason University
Fairfax, VA
  • Full-Time
Job Description
Department: Facilities

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax

Telework Friendly: On Site Required

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

Motor Vehicle Records Check: Yes

About the Department:

George Mason University Facilities ensures a quality physical environment supporting the mission of the university. We will be the technical and business experts of choice with the total trust and confidence of our students, faculty, and staff.

About the Position:

The Director of Facilities Maintenance and Operations manages and directs, through subordinate supervisors and staff, the technical and administrative aspects of several operating divisions and offices including multiple zones that include mechanical, electrical, architectural and grounds trades groups, utilities services, and night operations group to provide maintenance and utilities services in an efficient, economical and safe manner to the University community. Included are two self-sustaining maintenance groups at satellite campuses in addition to the primary group at the main campus.


Administration and Planning:
  • Plans, organizes, manages and directs, through subordinate managers, the technical and administrative aspects of buildings and grounds, plumbing and electrical, and services operating zones consisting of 6 Zones and over 150 skilled personnel who provide operation, service support, renovation, maintenance, and repair services for University buildings and grounds;
  • Responsible for the development of the GMU Master Maintenance Program (MMP) and ensures satellite maintenance programs mirror the MMP and makes weekly visits to satellites to determine acceptable delivery of service and customer satisfaction;
  • Develops and manages the Facilities Management environmental control and hazardous material programs to include asbestos abatement;
  • Establishes and schedules work based upon force capabilities and seasonal needs. Determines what work can be accomplished with in-house forces and directs overload to contract forces;
  • Provides direction and guidance to work centers in the preparation of operations and work schedules, contingency plans, and funding;
  • Develops and implements operating policies, procedures, and emergency operation plans such as snow removal, power outages, evening/weekend/holiday emergency response, etc.;
  • Serves as liaison officer with deans, directors, chairs and department heads to ensure departmental and building maintenance needs are attained at a satisfactory and economically feasible level; and
  • Acts as the Exec. Director, Facilities Operations in their absence on technical and operational matters.
Personnel Management:
  • Assists with personnel actions to include selection for hiring, granting of leave, and administration of discipline in accordance with established policies and procedures;
  • Reviews and provides input to the performance evaluations of subordinate shop personnel;
  • Works with Facilities Human Resources and Central HR to ensure proper documentation of personnel issues and guides employees on corrective measures required to adhere to established policies and procedures;
  • Identifies and initiates actions to address individual and crew training for improvement of technical and personnel skills of shop personnel through formal schooling or in-house programs;
  • Develops a key personnel succession plan and ensures quality supervision; and
  • Provides leadership, mentoring, and training to all staff.
Fiscal Management:
  • Assists in budget preparation by analyzing facility, material, equipment, tool, and manpower requirements in the development of the Facilities Operations budget;
  • Prepares preliminary budget requirements for operating and maintenance reserve needs based on desired level of maintenance and plans for repair work;
  • Plans and budgets for replacement of maintenance equipment and shop tools;
  • Reviews and authorizes shop generated purchase requests for materials, equipment, tools, and services; and
  • Monitors expenditures to ensure operation and project costs are kept within budget limitations.
Performs other related duties as assigned:
  • Supports the Sr. Director of Facilities Management in completing other related duties and reports as needed.
Required Qualifications:
  • Master's degree in a related field, or equivalent combination of education and experience;
  • Significant full-time professional experience in facilities management;
  • Substantial experience of progressively responsible facilities management experience, including the supervision of management staff, preferably at a higher education institution;
  • Experience in the maintenance and operation of a modern, comprehensive, computerized work order and building monitor system;
  • Experience with the development and control of budgets;
  • Demonstrated knowledge in the maintenance, operation, and replacement of buildings and equipment;
  • Demonstrated knowledge in management of various trades, facilities management and/or construction;
  • Demonstrated mechanical skills and knowledge of plumbing, HVAC, and other building systems;
  • Demonstrated communication and interpersonal skills;
  • Ability to read and comprehend engineering plans and specifications;
  • Ability to effectively manage professional staff, develop good relationships with a wide range of people, and build a collaborative work environment;
  • Ability to solve problems in a strategic and tactical manner and use good judgment in making decisions;
  • Ability to manage time and schedule operations to maximize efficiency;
  • Ability to plan and manage maintenance budgets;
  • Demonstrated commitment to customer service and a continuous quality improvement focus; and
  • Must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy 1411 The Office of Risk Management reserves the right to review the driver's licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.
Preferred Qualifications:
  • HVAC Journeyman license;
  • Master licensure in electrical, plumbing, or HVAC;
  • Facilities Management Professional (FMP) or Certified Educational Facilities Professional (CEFP), and Project Management Professional (PMP) certification;
  • Ten or more years of full-time professional experience in facilities management; and
  • Knowledge of project management and master level knowledge of HVAC, plumbing, or electrical building systems.
Instructions to Applicants:

For full consideration, applicants must apply for the Director of Facilities Maintenance and Operations at; complete and submit the online application; and provide a cover letter, resume, and a list of three professional references with contact information.

Posting Open Date: November 15, 2023

For Full Consideration, Apply by: December 13, 2023

Open Until Filled?: Yes

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason's Annual Security and Fire Safety Report is available at


George Mason University

Fairfax, VA


Real Estate

Posted date

6 days ago

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