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Customer Service Representative

George Lauterer Corporation
Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and entering sales orders.

Responsibilities:

  • Handle customer phone inquiries and complaints
  • Provide information about the products and services
  • Enter sales orders in system received via Phones, Mail and Fax.
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Provide prompt service to Counter Sales
  • Assist/Volunteer to perform various other tasks during times when phones and counter sales are slow.

Qualifications:

  • Previous experience in office work involving customer service or other related fields
  • Ability to build rapport with customers
  • Ability to prioritize and multitask
  • Ability to routinely navigate around multiple tabs in a browser-based order entry environment
  • Quick typing skills

This posted job is for a full time employee. However, we may also have an opportunity for a qualified, experienced person that prefers part-time employment. If you are interested in a part-time position, in your cover letter, please acknowledge you are open to working part time and include which M-F work hours you would be most interested in working.

Company Description
Small Family Run Established Business (100+Years) in Chicago's West Loop (2 Blocks from Blue Line Stop) - Full Time, Mon-Fri, w/Benefits

George Lauterer Corporation

Why Work Here?
Laid back, casual, friendly atmosphere. A good place to work. Take and enter Sales Orders, with Zero Selling Pressure!

Small Family Run Established Business (100+Years) in Chicago's West Loop (2 Blocks from Blue Line Stop) - Full Time, Mon-Fri, w/Benefits

Address

310 S Racine Ave

Chicago, IL
USA

Industry

Business

View all jobs at George Lauterer Corporation