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General Clerk I

Genesis Performance Group Inc Long Beach, CA
  • Expired: over a month ago. Applications are no longer accepted.

FULL-TIME EMPLOYMENT SUPPORTING A HIGH PROFILE CUSTOMER
Must Be A U.S. Citizen to Apply

SOCIAL AND TRANSFERABLE SKILLS REQUIRED:
1. Energetic, reliable and dependable
2. Two (2) years of experience in an office setting with substantial customer service interface with the public within the last five (5) years
3. Sufficient knowledge of office automation software and experience with the use of on-line databases
4. Strong interpersonal and strong customer service skills
5. Has and maintains a professional demeanor and appearance
6. Possess a positive and courteous attitude towards all persons encountered
7. Ability to attend job and database training, adhere to instructions, learn, maintain and document acquired information for use as needed
8. Able and available to work overtime as needed
9. Drug, alcohol or any other incapacitating agents free
10. Able to pass a Government public trust Background Investigation
11. Minimum education - high school graduate

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:
1. Provide routine clerical and administrative duties Including answering phones, mail processing, scanning, collating packets and filing
2. Greet and check-In applicants applying for the trusted traveler program
3. Schedule, reschedule and conduct interviews
4. Collect and verify information
5. Complete worksheets, track history data, brief members, collect fees, answer questions/inquiries from the public, assist with account creation and card activation
6. Verify identity of applicant, and confirm that applicant has required documents to complete transactions
7. Determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance
8. Maintain accessible up to date written information on program requirements, enrollment process and other relevant material to expeditiously assist the general public and program members via phone or in-person
9. Process applicants for the trusted travelers program
10. Notify the government inspection staff of any information which could adversely affect a person's application for acceptance into the program.
11. This position does not have the authority to make eligibility decisions for an applicant
12. Check applicant-supplied information by accessing databases
13. Perform other duties as assigned

Genesis Performance Group Inc

Why Work Here?

All Contract Employees (CE's) will receive a Federal (Public Trust) Clearance for the duration of the project.

Government Contracting Company Fringe Benefits Include: Health & Welfare Benefit of $4.18 (per hour) up to 2080 hours = $8,590.40 (10) Paid Federal Holidays Per Year Paid Sick Leave - 56 Hours of Accrued Sick Leave (7) Days After (1) Year of Service, (2) Weeks Paid Vacation

Address

301 E. Ocean Blvd, Long Beach, CA 90802
Long Beach, CA
USA