Public Utilities Subject Matter Expert

***No Third Parties***

***Local Candidates Preferred - must be able to work onsite as needed***

***Candidates must be able to work on a W2 salary basis***

The Public Utilities SME will be part of a team working to assist the client in choosing the software, service model, and system integrator for the successful implementation of an integrated, modern financial system which can be integrated with a native Customer Billing Information System and its related business software stack. Other duties include but may not be limited to:

• Provide technical and functional solutioning on water management projects
• Provide public utility expertise to lead software and technology solutions for moderately complex projects
• Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements
• Demonstrate knowledge and experience to support the implementation of Financial and CIS capabilities. Potential applications include: AP, AR, Payroll, GL, Fixed Assets, Budgeting and Planning (Capital and Operational), Procurement, Human Resources (Recruitment, on-boarding, benefits and pay management), Lien Management System, Grants, Reporting self-service
• Review and comprehend the client’s technology and processes and provide recommendation on new streamlined processes and better utilization of technology.
• Provide information and recommendations regarding long-term strategic Information Technology solution(s)in the Finance/Accounting, Customer Relationship Management/Utility Billing, and Human Resource areas to enhance overall customer experience to achieve the vision of being a Digital Utility.
• Assist in acquisition planning to include requirements gathering, market research, preliminary risk analysis and procurement strategy (including potential site visits)
• Effectively consult with management of customer organization
• Work directly with client and business leads to ensure focus on business case objectives, leveraging best practice processes across the solution, and scope management
• Coordinate across delivery teams to ensure cohesive, consistent solutions and deliverables
• Provide utilities industry best practices and solutions
• Provide leadership to implementation teams by promoting consistency across the team, including methodology, deliverable templates, and terminology
• Knowledge sharing across peer groups
• Provide leadership and guidance in defining the overall solution landscape and strategy for our clients
• Partner with client and business leadership to educate their organization on key changes to current business processes

Requirements

Minimum Qualifications/Experience:

• 5+ years of Public Utilities experience, preferably in water and wastewater management
• 5+ years overall relevant professional experience, including experience in consulting and large-scale system implementations
• Experience working at a Utility or with Utilities implementing or supporting core system technologies
• Experience with Financial Systems and a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family

Minimum Education:

• Bachelor’s Degree required

Required Certifications:

• No required certifications
• SAFe, Agile certifications desired

Other:

• Must be authorized to work in the United States