Job Title: Customer Service Rep
Location: Syracuse, NY
Company: Genesis Acquisitions
We are currently expanding from Harrisburg, PA up to Syracuse, NY. We will be opening up within the next few weeks, and we are in need of talent to help us build and grow within our new market!
THIS IS NOT DOOR TO DOOR, BUSINESS TO BUSINESS OR COLD CALLING
We pay: Hourly + Bonuses and Incentives
Face-to-Face Customer Service Representative
The role of the Customer Service Representative is to execute tactical objectives and fulfilling our commitment to superior customer care and positive customer experience.
We offer a very fun, fast-paced work environment with a lot of room for growth within the company.
Duties and Responsibilities of the Customer Service Representative: *This position does involve sales and marketing*
- Represent our Clients when talking face to face with their customer base
- Work with senior customer service representatives to perfect your abilities
- Build relationships with customers to help them obtain the best product for their needs.
- Help resolve problems and issues at the point of contact while keeping a positive and happy attitude
- Answer phones and respond to customer needs
- Morning meetings with the other customer service representatives.
Experience is not required but is always a plus!:
- 1 + years of customer service and sales is preferred, but NOT required as we do provide full training
- Excellent communication skills
- Ability to work well in a team environment as well as individually
- Good verbal, telephone, and written communication skills
- Ability to understand the needs of a customer to provide the best customer service possible