Responsible for qualifying leads and soliciting orders over the telephone for generic pharmaceuticals to independent pharmacies and other approved health care facilities across the United States.
Communicates with prospective customers utilizing assigned leads in CRM and creates interest in working with TopRx.
Informs current and prospective customers of current promotions and solicits business via price negotiation, sharing industry news and other methods of creating value in the eyes of the prospect.
Secures and places orders in AOE and arranges delivery date.
Quotes prices and encourage customers to purchase.
Secures and submits orders from customers selecting the appropriate delivery method.
Achieves daily budget #’s, minimum phone call expectations and # of orders requirement.
Maintains prospect and customer database in CRM with sales notes, adheres to company procedures set in place for order processing.
Conducts out-bound call campaigns to generate new business.
Encourages customers to utilize NetStore and assist the customer in the set-up of their NetStore account.
Keeps abreast of changes in the industry and maintains a working knowledge of product and industry nomenclature.
Follows up with customers to assure satisfaction, responds to queries, solicits further sales and solves or refers problems.
SKILLS & ABILITIES:
Education/Experience: High school diploma or general education degree (GED); one to three years related sales experience and/or training.
Must be knowledgeable with Microsoft Suite of products including Excel, Word and Outlook
Must possess the ability to learn and master computer systems used within the company on
a daily basis (AOE, ASW & CRM)