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Service Support Specialist

General Parts, LLC Irving ,TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

POSITION SUMMARY: The Service Support Specialist assists in a variety of tasks within all departments of the branch.

 

ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below)

 

  • Assists dispatch with generating work orders, entering notes for billing, and entering new equipment information into the system.
  • Performs clerical duties such as scanning and filing documents and distributing daily mail.
  • Greets customers and visitors as they enter the building while assisting customers in tagging equipment for repairs.
  • Receives UPS shipments and ensures shipments are accurate and contain a bill of lading or invoice.
  • Places component parts on warehouse shelves or attaches them to the appropriate Service Work Order.
  • Follows safe work practices and accident prevention procedures.
  • Performs other duties as assigned by Branch Manager.

RESPONSIBILITIES OF THE POSITION:

  • Non-supervisory position.
  • Reports to the Branch Manager.
  • Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.

 

#ZR

 

MINIMUM QUALIFICATIONS:

 

  • High School diploma or its equivalent.
  • Two (2) years of education and/or experience in related area.
  • Excellent customer service, communication, and problem solving skills
  • Pass a pre-employment drug screen and criminal background check.
  • Highly safety conscious.
  • Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision

 

PHYSICAL DEMANDS:

  • Normal office environment
  • Occasional light lifting of office equipment, supplies, and boxes
  • Frequent sitting with occasional walking and standing
  • Requires dexterity on use of fingers for the operation of computers and other office equipment
     
Company Description
Over the last 80 years the General Parts Group has grown to become one of the largest Foodservice Equipment Support companies in the USA. Our award-winning service department, GP- ServiceDirect currently supports a field service force of over 200 technicians, providing service in all or part of 26 states throughout the USA.

General Parts, LLC

Why Work Here?

If you’re looking for an employer who is an industry leader that has been in the business for over 80 years, then look no further.

Over the last 80 years the General Parts Group has grown to become one of the largest Foodservice Equipment Support companies in the USA. Our award-winning service department, GP- ServiceDirect currently supports a field service force of over 200 technicians, providing service in all or part of 26 states throughout the USA.

Address

Irving, TX
USA

Website