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Security Manager of Operations, Protective Services - Site Services

Genentech South San Francisco ,CA
  • Posted: May 16, 2020
  • Full-Time

Security Manager of Operations, Protective Services - Site Services
South San Francisco
United States of America

Job ID: 202005-113143
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The Position
Location: South San Francisco
Department: Security & Resilience
Job Title: Security Manager of Operations, Protective Services
Reports to: Head of Protective Services


Genentech is seeking a Security Manager of Operations, Protective Services to work full-time managing a group of dynamic Security Professionals. The Manager of Operations should have exceptional communication skills with the ability to interact and communicate effectively with Leadership and their teams.

The role involves strong strategic and interpersonal skills but also an understanding of operations. The role will also interface with employees and stakeholders across multiple teams within and outside of Genentech. As the Manager of Operations, you will be responsible for the management and development of the Executive Protection teams for Genentech's Senior Leadership, and other leaders or employees as necessary.

The position requires an individual that has significant problem solving and analytical skills and can objectively evaluate information and make sound decisions. The individual must be a strong people manager and confidently navigate a complex and changing landscape. This is a full-time position reporting to the Head of Protective Services and is located in our South San Francisco office.

Manage, guide and continue to develop a large team of Security Professionals in the Protective Services group
Build and maintain relationships with Leadership and their teams to successfully execute their programs at Genentech
Work daily in collaboration and coordination with Security partners
Responsible for defining, developing and implementing processes, procedures and best practices
Communicate, present and field questions from Leadership and their teams
Lead large, cross-division functional projects that impact the organization's long-term goals and objectives
Understand and potentially manage operational budgets, financial reporting and vendor contracts
Develop and support security plans related to identified special projects and other high-profile events conducted locally and across the enterprise
Foster teamwork and communication across teams
Responsible for developing goals and objectives that are consistent with agreed strategies
Quality management of programs, special assignments, training and vendors
Comfortable presenting to Executives and/or Senior Leadership and their teams
Domestic and International travel as required
Conducts advances and provides protective services in support of the Protective Services Program, to ensure the effective execution of residential, work, and travel security programs
Maintains and develops working relationships with senior industry peers, government agencies, and with federal, state and local law enforcement agencies
Works with the Protective Services Practitioners Team to ensure coordination and facilitation of executive travel to and from locally covered events. Will also be called upon to conduct transportation security advances and also conduct executive driving services on a case by case basis
Conducts threat & vulnerability assessments on domestic travel itineraries for senior executives; Provides risk assessments, develops contingency plans, and makes recommendations to mitigate vulnerability; conducts travel advances as appropriate and at the direction of their Supervisor, to ensure safety and security of traveling executives
Completes a broad variety of administrative tasks to include but not limited to: composing and preparing correspondence that is sometimes confidential; edits and compiles written documents (assessments and reports).
Develops new and updated standard operating procedures. Provides assistance in developing process improvement initiatives across the organization
Mentors and manages personnel to ensure maximum effectiveness including conflict resolution, training situational leadership and coaching
Works closely and effectively with senior management to keep them well informed of department deliverables and deadlines.
Participates as an adjunct member of the Executive Team including assisting in scheduling meetings, secured transportation and attending all meetings. Assist in coordinating the agendas of executive team meetings and off-sites, and all-staff meetings
Assists in evaluating the performance of team members, contributing to career development plans to increase retention and employee engagement.
Performs other duties as assigned by senior management.

Bachelor's degree from an accredited university is preferred
5+ years of experience developing, training and directing Security Professionals
Working knowledge and experience of Security Operations, Protective Services
Experience in protection strategies, tactics, and technology
Leadership experience, including coaching, mentoring and teaching
Project management skills
Experience identifying security issues, customize, implement and execute innovative processes and solutions
Experience in managing and reporting departmental QBRs, metrics, KPI and data trends
Candidate must be able to communicate effectively and concisely both verbally and in writing. Must be comfortable interacting with senior level executives, board members and government representatives
Candidates must be self-directed, demonstrate initiative, be able to adapt to changing priorities, meet deadlines, and work with minimal guidance.
Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint, Google Applications), Adobe Acrobat, and social media.
Excellent written and verbal communication skills.
Professional appearance and demeanor displaying emotional maturity
Demonstrates proactive approaches to problem-solving and planning with strong decision-making and analytical capabilities
Who We Are
A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry
for more than 40 years, using human genetic information to develop novel medicines for serious and
life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious
illnesses. Please take this opportunity to learn about Genentech where we believe that our employees
are our most important asset & are dedicated to remaining a great place to work.
The next step is yours. To apply today, click on the "Apply online" button.
Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.
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South San Francisco, CA
94080 USA

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