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Warranty Administrator/ Counter Sales

Gemaire Distributors, LLC
Pompano Beach, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
The Warranty Administrator /Counter Sales is responsible to oversee all expenditures for work orders and parts transactions and direct all cost recovery activities for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies. The ultimate goal of this role is to file, negotiate and settle all warranty claims as appropriate.
Essential Duties/Accountabilities:
• Represent GEMAIRE as a leader in the industry.
• Complete all warranty vendor return paperwork in a timely manner (10 days).
• Research and process warranty credits daily to ensure proper documentation and verify criteria required by factory or distributor.
• Research and issue customer/dealer credits for labor and submit to vendors.
• Work with all counter sales personnel on warranty updates and warranty inventory.
• Prepare vendor returns for shipment.
• Request Return Goods Authorization (RGA) from vendors for return of warranty items.
• Perform other duties as assigned.
• Minimum 1+ year experience in a Warranty role, preferably in the HVAC industry.
• Experience in a wholesale HVAC equipment supply house preferred.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Outstanding communication skills.
• Proven success in providing excellent customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Capable of working in a fast paced environment with skills to multi-task on different levels.
• Must possess the attitude of wanting to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Bachelor’s or Associate’s Degree preferred.
• {Bilingual (Spanish) preferred/required}.
Company Description
Gemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida. Gemaire has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona.

For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast.

As a member of our sales and service team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to build wealth and save for your retirement via our Employee Stock Purchase Plan and 401(k). Most unique to Gemaire is that all our employees – whether in the warehouse or in our corporate office – enjoy regular business hours. Except for the occasional Saturday morning during the summer our associates do not work nights, weekends, or holidays!

Apply for a cool new job today . . . . your future starts now!

GEMAIRE is a Drug-Free Workplace and an Equal Opportunity Employer.

Gemaire Distributors, LLC


1708 Park Central Blvd S

Pompano Beach, FL



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