ASSISTANT STORE MANAGER
Gecko Hospitality Northeast Springfield, MA
- Posted: over a month ago
- $22 Hourly
- Full-Time
Job Description
Assistant Store Manager needed for retail store in Springfield, MA
Position Type: Full-Time
Average Hours: 38 hours/week
Starting Wage: $21.50/hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Assists their direct leader with developing and implementing action plans to improve operating results.
• Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Provides product feedback to their direct leader, including making recommendations regarding new items to carry or those that should be discontinued.
• Provides input to their direct leader on hiring for positions reporting to them.
• Informs management of major team milestones, developments, and concerns.
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses.
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence.
Job Competencies:
• Acts as a Business Owner: Understands the principles of business operations to run an efficient and successful store that serves customers and contributes to the growth of the district, division and overall ALDI organization.
• Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges and change, in order to achieve and sustain peak effectiveness.
• Develops Others: Takes action to ensure that individuals and the team have the necessary skills and behaviors to perform optimally and meet store needs now and in the future.
• Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to ALDI policies and procedures. Goes the extra-mile and persistently overcomes obstacles to improve results.
• Focuses on the Customer : Seeks to understand customer needs to create value; drives the team to maintain focus on customers.
• Leads and Aligns: Creates an energizing environment that supports the success of the store by providing direction, motivation, clarity, resources and support to excel in the current environment and in times of change.
• Sustains High Performance : Sets clear performance standards and monitors progress against standards with a focus on achieving excellent results.
Education and Experience:
• High School Diploma / GED.
• A minimum of 3 years of progressive experience in restaurant or retail operations.
• A combination of education and experience providing equivalent knowledge.
• Prior management experience required.
Job Qualifications: Knowledge/Skills/Abilities
• Provides prompt and courteous customer service.
• Ability to operate a cash register efficiently and accurately.
• Ability to perform general cleaning duties to company standards.
• Ability to interpret and apply company policies and procedures.
• Knowledge of products and services of the company.
• Excellent verbal and written communication skills.
• Gives attention to detail and follows instructions.
• Effective time management; maximizes productivity.
• Ability to work both independently and within a team environment.
• Effectively guides employee performance to assure the quality and completion of work assignments.
• Meets any state and local requirements for handling and selling alcoholic beverages.
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights.
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.
Average Hours: 38 hours/week
Starting Wage: $21.50/hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Assists their direct leader with developing and implementing action plans to improve operating results.
• Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Provides product feedback to their direct leader, including making recommendations regarding new items to carry or those that should be discontinued.
• Provides input to their direct leader on hiring for positions reporting to them.
• Informs management of major team milestones, developments, and concerns.
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses.
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence.
Job Competencies:
• Acts as a Business Owner: Understands the principles of business operations to run an efficient and successful store that serves customers and contributes to the growth of the district, division and overall ALDI organization.
• Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges and change, in order to achieve and sustain peak effectiveness.
• Develops Others: Takes action to ensure that individuals and the team have the necessary skills and behaviors to perform optimally and meet store needs now and in the future.
• Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to ALDI policies and procedures. Goes the extra-mile and persistently overcomes obstacles to improve results.
• Focuses on the Customer : Seeks to understand customer needs to create value; drives the team to maintain focus on customers.
• Leads and Aligns: Creates an energizing environment that supports the success of the store by providing direction, motivation, clarity, resources and support to excel in the current environment and in times of change.
• Sustains High Performance : Sets clear performance standards and monitors progress against standards with a focus on achieving excellent results.
Education and Experience:
• High School Diploma / GED.
• A minimum of 3 years of progressive experience in restaurant or retail operations.
• A combination of education and experience providing equivalent knowledge.
• Prior management experience required.
Job Qualifications: Knowledge/Skills/Abilities
• Provides prompt and courteous customer service.
• Ability to operate a cash register efficiently and accurately.
• Ability to perform general cleaning duties to company standards.
• Ability to interpret and apply company policies and procedures.
• Knowledge of products and services of the company.
• Excellent verbal and written communication skills.
• Gives attention to detail and follows instructions.
• Effective time management; maximizes productivity.
• Ability to work both independently and within a team environment.
• Effectively guides employee performance to assure the quality and completion of work assignments.
• Meets any state and local requirements for handling and selling alcoholic beverages.
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights.
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.
We offer competitive wages and benefits, including:
- 401(k) Plan with Company Matching Contributions
- Employee Assistance Program (EAP)
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Short and Long-Term Disability Insurance
- Life Insurance
- Voluntary Term Life Insurance
For an interview, email your resume to brian@geckohospitality.com
Gecko Hospitality Northeast
Address
Springfield, MA
USA
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