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Front Desk/Medical Receptionist

Gear Fitness LLC New York, NY
  • Expired: over a month ago. Applications are no longer accepted.

Job Brief

Medical facility seeking an entry-level Receptionist to manage the front desk and to perform additional administrative and clerical tasks.

What does a Receptionist do?

As a Receptionist, you will be the first point of contact and face of our company. Receptionist duties include providing administrative support across the organization. You will welcome/greet guests, coordinate front desk activities, and answer incoming calls.

To be successful as a Receptionist you should have a pleasant personality, as this is also a customer service role. You should also have the ability to handle emergencies in a timely and effective manner. This role may require working in shifts; flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.


  • Greet and welcome patients as soon as they arrive at the office

  • Direct patients to the appropriate medical professional

  • Answer, screen, and forward incoming phone calls

  • Ensure reception area and exam rooms are tidy and presentable

  • Receive, sort and distribute daily mail/deliveries

  • Maintain office security by following safety procedures and controlling access via the reception desk

  • Order front office supplies and keep inventory of stock

  • Update calendars, schedule patients meetings and proactively confirm visits

  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

  • Patient intake and insurance verification

  • Weekly billing, collections, and follow up on payments from health insurance companies

  • Assistance with marketing and health fairs when necessary


  • Proven work experience as a Receptionist, Front Office Representative or similar role a plus

  • Proficiency in Microsoft Office Suite

  • Hands-on experience with office equipment (e.g. fax machines and printers)

  • Professional attitude and appearance

  • Solid written and verbal communication skills

  • Ability to be resourceful and proactive when issues arise

  • Excellent organizational skills

  • Multitasking and time-management skills, with the ability to prioritize tasks

  • Customer service attitude

  • High school or college degree; additional certification or experience in Medical Billing Systems and Office Management is a plus

Gear Fitness LLC

Why Work Here?

Flexible and accessible management, entrepreneurial, and unlimited room for growth and opportunities.

Retro Fitness of Manhattan is a dynamic fitness concept located in the heart of the financial district (FiDi) in Downtown Manhattan. The facility is 17,000 square feet and has 2 floors with over 200 cardio/strength machines, a dedicated functional training area, a substantial free weights space, juice bar and many other amenities. Our full-service gyms are in 150 locations across the US and members are given access to all of our clubs with a single access card.


One New York Plaza, Suite A, New York, NY 10004
New York, NY