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Risk Adjustment Retrieval Agent

GeBBS Healthcare Solutions Fort Wayne, IN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers in the healthcare industry.

Job Title: Risk Adjustment Retrieval Agent
 

Position Overview:
GeBBS Healthcare Solutions adding Risk Adjustment Retrieval Agents to join our team in Northern Indiana! These are contract roles anticipated to commence as soon as qualified applicants are identified. The Risk Adjustment Retrieval Agents will work closely with the Director of Operations.

Essential Duties and Responsibilities

  • Responsible for visiting healthcare provider offices for various chart reviews, offering various retrieval methods such as EMR Remote Download, Paper Collection/Review, and Onsite visits
  • Prepares, sends, and receives correspondence externally and internally for various projects
  • Daily reporting of project productivity and activity is expected
  • Coordinate with Risk Adjustment Specialists and Supervisors to ensure schedules are being met and reviews completed timely. Communicate schedule changes and appointment updates to both call center and provider office
  • Schedule and attend provider appointments both locally and out-of-town. Overnight stay and working offsite is required and expected during peak season(s)
  • Field work consists of secure collection of medical record information from provider offices and other healthcare facilities. Retrieval methods consists of scanning, electronic transfer, access to EMRs (Electronic Medical Record) and ability to export required information safely in acceptable formats
  • At times assist team in handling complaints and escalations by researching, documenting and identifying the best outcomes and solutions to meet provider needs
  • Flexible. Can work across multiple projects, deadlines, and client requirements
  • Assist with additional special assignments and projects including UAT testing, training support, equipment distribution
  • Partner with Talent Acquisition and Human Resources in cross- training, coaching and development of new hires during hiring, pre-boarding, onboarding, and termination phase
  • Communicates professionally and effectively with clients, providers, and GeBBS corporate staff

Minimum Qualifications and Requirements

  • Bachelor’s Degree, Associates or Certification or equivalent job- related experience.
  • 3+ years of Healthcare office/customer service/call center or administration experience required
  • Strong understanding of medical terminology and handling confidential information following strict HIPAA and PHI Guidelines.
  • Strong experience with various EMR/EHR platforms
  • Must be able to use various devices such as scanners, flash drives, and secure data transfer tools necessary to complete the work.
  • Must have excellent time management skills, be highly organized, self-motivated, and be able to work under strict timelines with minimal day-to-day supervision
  • Ability to travel (both in town and when overnight stay is required) approximately 30% and able to work remotely when traveling. At times out of town for 2-3 weeks at a time.
  • Reliable transportation necessary to travel to appointments within a 35-mile radius of residence when working locally.
  • Demonstrate ability to manage multiple tasks effectively, remain flexible, and be able to adapt to shifting priorities; Maintain a high level of productivity and confidentiality
  • Excellent customer service, sales, problem solving skills and attention to detail
  • Strong knowledge of Microsoft Office Suite
  • The ability to follow through timely on calls, tasks and projects is essential
  • Possess excellent written, verbal, and interpersonal communication skills

Successful completion of GeBBS background screening and hiring process
GeBBS delivers a people-oriented, equal opportunity culture that supports a friendly work environment, innovative ideas, and a benefits-rich employee package.

  • Paid Time Off (PTO)
  • Medical, Dental, Vision and Life Insurance
  • AD&D
  • 401K Eligibility

We provide strategic solutions to an expanding customer base of healthcare providers, and medical billing companies. With a current staff of over 8,000 professionals, GeBBS is a 10-time Inc. 5000 honoree as one of the nation’s fastest growing companies.

“People are our greatest asset” is much more than just an expression to GeBBS. We make every effort to foster an environment where our teams can find an ideal balance between work and fun. Employees at GeBBS believe in being client-centric, open and ethical, innovative, and outcome-driven.

GeBBS is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate. Learn more about GeBBS Healthcare Solutions
www.gebbs.com
www.linkedin.com/company/gebbs-healthcare-solutions

Why Work at GeBBS?

GeBBS delivers a people-oriented, equal opportunity culture that supports a friendly work environment, innovative ideas, and a benefits-rich employee package.

Paid Time Off (PTO)
Medical, Dental, Vision and Life Insurance
AD&D
401K Eligibility

We provide strategic solutions to an expanding customer base of healthcare providers, and medical billing companies. With a current staff of over 8,000 professionals, GeBBS is an 11-time Inc. 5000 honoree as one of the nation’s fastest growing companies.
“People are our greatest asset” is much more than just an expression to GeBBS. We make every effort to foster an environment where our teams can find an ideal balance between work and fun. Employees at GeBBS believe in being client-centric, open and ethical, innovative, and outcome-driven.

Equal Opportunity Employer
GeBBS is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Learn more about GeBBS Healthcare Solutions
www.gebbs.com
www.linkedin.com/company/gebbs-healthcare-solutions

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GeBBS Healthcare Solutions

Why Work Here?
GeBBS delivers a people-oriented, equal opportunity culture that supports a friendly work environment, innovative ideas & employee benefits.

GeBBS Healthcare Solutions is a leading provider of revenue cycle management (RCM) and health information management (HIM) solutions. Our in-depth healthcare industry expertise enables us to provide innovative end-to-end solutions to successfully resolve our clients billing challenges, while enhancing their overall business operations. GeBBS delivers an infrastructure of highly skilled professionals and proprietary workflow technology platforms. This makes us an ideal partner for our clients. We provide strategic outsourcing solutions to medical billing companies and healthcare providers. By leveraging our people, processes and technology, we enable clients to reduce operating and capital costs, improve patient satisfaction, recover revenue, and increase productivity. With a staff of over 9,000 professionals, GeBBS is an 11 time Inc. 5000 honoree as one of the nation's fastest growing companies.

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Fort Wayne, IN
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