JOB SUMMARY: Responds to clinical inquiry calls from families or referring professionals and completes crisis assessments. Crisis assessments include the ability to assess current risk factors (suicidal, homicidal, psychosis, self-injurious, substance abuse…), family dynamics, health screen, treatment history, medications, etc.). Provides appropriate clinical triage. Understands basic growth and development needs, specific to the age and population served. Oversees the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certifications and coordination of care with the Physician. Assures compliance with all applicable mental health laws, codes, rules and regulations. Maintains all data/records regarding the intake and admission process and follows all policies/procedures related to release of information and confidentiality. Must have physical stamina and high energy level to maintain continuity of quality services to emotionally disturbed children and their families. This is the equivalent of an Emergency Room environment, it is fast paced and requires the ability to multitask and handle highly stressful situations.
JOB SPECIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Education: Masters Degree Required in Social Work, Clinical or Counseling Psychology or RN.
Experience: Two years of psychiatric experience preferred.
Licensure/Certification: Licensure or eligibility for licensure (LPC, LSW, LCPC, LCSW) preferred or Registered Nurse in the State of Illinois. BLS Provider certification through the American Heart Association and CPI certification required upon completion of orientation. BLS Provider and CPI certifications must remain active throughout employment.
Knowledge: Thorough understanding of the DSM-V criteria, psychotropic medications, and assessment skills with the ability to develop quick and strong clinical rapport. Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA and ILPA process. Must posses a detailed understanding of psychiatric criteria for various levels of care and insurance/benefit verifications. Have the ability to provide de-escalation techniques and crisis stabilization. Must be able to utilize CBT, Trauma Informed Care and Crisis Intervention effectively. Must be able to work cooperatively with other hospital staff and community agencies. Good organization skills, attentive to detail, thorough, as well as excellent oral and written clinical communication skills.
Language: Bilingual in both Spanish and English preferred.
Supervision Received: Director of Emergency Services, Assistant Director, and/or Supervisor
Supervision Exercised: None
Line of Promotion: Assistant Director or Supervisor
Working Conditions: Works in the Emergency Services Department, the inpatient units and other areas of the Hospital. Hazards include risk of exposure to communicable disease and risks associated with managing psychiatric patients with the potential to lose control.
Physical Requirements: Ability to proficiently communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending, reaching and stooping.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Job Classification: Non-Exempt
Hours vary based on 24-hour accountability and may include day, evening, night and weekend shifts.