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Customer Service

Galvan Insurance Agency, Inc.
San Juan, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Customer Service Representative / Clericalposition will involve answering multiple phone lines, receive and process insurancedocumentation for existing customers, draft letters & reports, provide customer service to insurance agency customers, take payments and issue receipts and other additional clerical duties as directed by the agent or supervising associates.

**All who apply will automatically be emailed a link to an online assessment test. PLEASE complete the assessment to be considered further.**

    • Health Insurance
    • Supplemental Insurance
    • Paid Holidays
    • Paid Vacations
    • 401K Plan
    • Year end bonus


    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Direct all calls to the appropriate department.
    • File all documents in electronic data files.
    • Process customer policy change requests.
    • Secure all Trailing Documents from customers.
    • Thoroughly understand and follow up onall clerical duties.

      • Prior experience working in a P&CInsurance Agency a plus.
      • Proficient with Word, Excel, Adobe and Power Point.
      • Professional phone etiquette.
      • Possess an upbeat, positive and enthusiastic attitude.
      • Ability to multi-task, follow-thru and follow-up.
      • Desire to grow with the business.
      • Bilingual, fluent in both English and Spanish is a must.

      Galvan Insurance Agency, Inc.


      San Juan, TX
      78589 USA