Experienced Customer Service Reps are needed. Incumbent will assist our customers on inbound calls, live website chat and assisting customers via e-mail; will help to sell all four divisions of Galco (Components, Send-in Repair, On-Site Repair and Engineered Systems). Customer Service Reps will be responsible for answering customer inquiries and fulfilling requests for quotes and orders; supporting customers by handling requests for updates on order status and requests for returns.
Excellent verbal and written communication skills are required for our Customer Service Representative, as are strong organizational and multi-tasking skills. Customer Service Rep must be detail-oriented and capable of working in a fast-paced environment. Solid knowledge of Word, Excel, and Outlook is required. Additionally, knowledge of industrial controls is a plus, as is the ability to speak Spanish (but neither are required).
Galco's Customer Service Representative positions are Full-Time with benefits including 401(k) match and eligibility for annual profit sharing.
Galco Industrial Electronics
Why Work Here?Galco is a growing organization with tons of opportunity for advancement. If you are looking for a fast paced environment, warm and inviting team members then look no further. If you have the aptitude and proven experience, we will train you to fully understand our product lines.
Galco offers exceptional benefits and a great working environment.
Madison Heights, MI