Quality/ISO Manager

Reporting to the Plant Manager, the Quality/ISO Manager is responsible for all aspects of quality as it relates to customer interface, lab support, quality issues and investigation of customer complaints with support from lab manager/personnel; handle all complaints and issues with raw material quality, and quality assurance of all Taft shipments and intermediates; accountable for coordinating and maintaining the ISO documentation and document control; coordinate ISO internal and external audits.

Job Scope

Quality

• Manage Quality function.
• Serve as site expert on product chemistry with respect to customer issues.
• Work with Unit Leaders and assist Lab management to insure consistent manufacture of quality products and continual product improvements.
• Coordinate with Product Schedulers to ensure business rules supports production and quality standards.
• Interface with purchasing to make sure that plant is supplied with quality raw materials.
• Coordinate with Lab Manager, Supply Chain and Commercial Team to ensure that current products meet customer needs.
• Respond, track, and monitor customer complaint and investigate as needed.
• Participate in Plant and customer/vendor audits; assist with quality related Customer Surveys.
• Coordinate internal quality audits on an on-going and as needed basis, including Management Reviews.
• Serve as a plant resource regarding quality control, customer interface, and quality compliance.

ISO

• Responsible for maintaining all ISO documentation.
• Coordinate Management Review process and maintain all documentation.
• Generate Vendor Performance reports.
• Coordinate and teach ISO Familiarization Classes to all new Taft employees.
• Review all controlled documents and coordinate distribution of documents.
• Coordinate and teach the Internal Auditors course to Taft employees and other Galata personnel as needed.
• Manage ISO Audit Response Team/site ISO Audits.
• Track and distribute procedures to department heads/unit leaders for review of accuracy and compliance according to ISO and OSHA standards and regulations.
• Issue training sign-off sheets to trainer for plant personnel sign-in and distribution to training administrator.

Candidate Profile

• BS in Chemistry or related sciences, with 10+ years experience in chemical manufacturing laboratory as Sr. Chemist or Lab Manager.
• Experience with chemistry, chemical processes, and quality management process.
• Strong knowledge of chemical manufacturing laboratory, lab equipment and processes.
• Experience giving technical presentations to technical audiences.
• Knowledge of ISO standards and/or RC management systems.
• Strong analytical aptitude with excellent problem solving and troubleshooting skills.
• Strong management skills and ability to work well with and lead and direct work groups.
• Strong leadership, directing, partnering, and influencing skills.
• Strong interpersonal skills and excellent communication skills, both written and oral, teamwork and leadership skills in management people.
• Computer literacy, specifically SAP, LIMS, and MS Excel.

Employment and Compensation

Galata Chemicals is an Equal Opportunity Employer offering a competitive compensation package including benefits.