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Complaint Investigations Lab Technician
GTT, LLC Alameda, CA
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Complaint Investigations Lab Technician

Alameda, CA
Expired: December 07, 2023 Applications are no longer accepted.
  • $30 Hourly
  • Vision , Medical , Dental , Life Insurance , Retirement
  • Full-Time

Complaint Investigations Lab Technician

Contract Duration 12+ months

Pay rate up to $30.40/hr

Job Description:

Entry Level Lab Technician in the Complaint Investigations Lab.

The Technician will be responsible for Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.

The Complaint Investigations Lab Technician will document complaint investigations in the Complaint Handling System.

The Complaint Investigations Lab Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

Experience in the Medical Device / Biotech Industry is preferred.

Knowledge of Electronic Troubleshooting is preferred.

Ability to work in a team setting is a plus.

Fast learner and ability to follow written work instructions of SOPs is preferred.

Good documentation skills are a must.

Good computer skills are essential for this job since data entry of investigation results is a primary part of the job.

The ability to focus while performing repetitive and routine investigations is a must.

Great fit for workers with Manufacturing, Inspection, and Assembly experience.

The minimum education required is an H.S. Diploma or equivalent (such as a GED).

An associate (Two years) degree in Electrical Engineering or other Science is a great fit for this job.

Recent college graduates with a Bachelor's degree in Engineering or another subject may be considered, but please note that candidates with a Bachelor's degree are not an ideal fit for this entry-level position.


Must be able to read, write, and comprehend English.

Must have basic computer skills to navigate internet programs, basic Excel, and follow step-by-step instructions.

Contract Benefits:

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About The Company:

Our client is a globally diversified healthcare company with a central purpose to help people live their healthiest possible lives. They offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets. Working with this company, you'll tackle a wide array of problems including some of the world's greatest healthcare challenges while experiencing myriad cultures, geographies, and technologies. They are creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a medical need, and treat conditions to help you get back to doing what you love. It serves people in more than 160 countries with leading medical devices, diagnostics, nutrition products, and branded generic medicines. 

If you are looking for a great company to work for, look no further because our client has received an average of a four-star rating from its thousands of employees that have written positive reviews on Glassdoor and Indeed. 




Alameda, CA
94501 USA



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