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Care Coordinator
GTT, LLC Fairfax, VA

Care Coordinator

Fairfax, VA
Expired: over a month ago Applications are no longer accepted.
  • Vision , Medical , Dental , Retirement
  • Full-Time
Job Description
Care Coordinator
  • Contract Duration 3 Months

Job Description:
  • Patient Care Coordinator III will provide industry-leading clinical coordination and facilitation services to meet the healthcare needs of patients entering the system.
  • The CallCenter team supports these services by coordinating and facilitating patient throughput via telecommunications, clinical documentation, clinical triage, and various software modalities.
  • In order for the Call Center to operate effectively, the Care Coordinator III must be highly organized, and be able to communicate effectively in person and over multiple written and verbal electronic modalities.
  • Furthermore, the Care Coordinator III works in a dynamic and team-focused environment, so a collaborative attitude is a must.
  • In addition, there must be a demonstrated proficiency in Call Center Operations, medical knowledge, and hospital policies and procedures.

Job Responsibilities:
  • Answer, intake, and mitigate calls for service on Specialty Lines.
  • Interpret patient conditions, complaints, and diagnoses in order to route the patient to the appreciated sub-specialty service at client facilities.
  • Coordinate with physicians, nurses, and other staff to affect smooth admission processes.
  • Read, review, and interpret multiple documents requesting services.
  • Interact with client facility staff over the telephone to intake calls.
  • Care Coordinator maintains multiple databases pertinent to their service line.
  • Accurately input the calls for service in a Computer Aided Dispatch (CAD) system required
  • Accurately searches and inputs patient information into client Electronic Health Records (EHR).
  • Document and report on activities throughout each shift on various spreadsheets, worksheets, and email formats.
  • Notify management of problems, concerns, and compliments received in real-time.
  • Generate performance reports using computer software.
  • Maintain a neat, well-organized, safe, and healthy work environment.
  • Perform other duties as assigned

Additional Requirements:
  • Education: High School or GED
  • Experience: 2 years of call center clinical education/experience equivalent to an EMT or higher (Preferred)

Required Skills:
  • Exceptional attention to detail
  • Able to operate effectively both individually and in a team environment
  • Effective written, spoken, and interpersonal communication skills
  • Ability to sort, prioritize, and act on information received from various written and/or verbal sources in a fast-paced environment
  • Basic knowledge of medical terminology

  • 10:00 am-8:30 pm Shift (4 days per week, 10-hour shifts)
  • Rotating Weekends and Holidays are required
  • Candidates will work Saturday and Sunday every other weekend.
  • 100% onsite in Fairfax VA
  • Medical terminology experience is required - EMT experience works well for this role.
  • These candidates will be working on the team to coordinate patient transfers within the system locations.

  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About the Company
  • As the world’s leading animal health company, our client is driven by a singular purpose: to nurture our world and humankind by advancing care for animals. After 70+ years of innovating ways to predict, prevent, detect, and treat animal illness, they continue to stand by those raising and caring for animals worldwide - from livestock farmers to veterinarians and pet owners. The company’s leading portfolio and pipeline of medicines, vaccines, diagnostics, and technologies make a difference in over 100 countries. A Fortune 500 company, they generated revenue of $7.8 billion in 2021 with ~12,100 employees.
  • Our client’s Colleagues foster a “run it like you own it” mindset and know their decisions and actions make a direct impact on our business and our customers. They have a highly collaborative culture and work across the business as one team to get results that matter.




Fairfax, VA
22031 USA



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