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Customer Service Representative

GTMS Bluffdale, UT
  • Expired: 15 days ago. Applications are no longer accepted.

We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing product and service information. This is very little phone support required for this position.

Responsibilities:

  • Prepare weekly reports for clients
  • Handle customer inquiries
  • Provide information about the products and services
  • Troubleshoot and resolve issues and concerns via email
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Experience with excel is a must
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients via email, very little by phone
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

GTMS

Why Work Here?

Great family owned consulting firm focusing on supply chain and transportation analytics

Learn about us at www.gtms.us

Address

14441 S Center Pointe Way Bluffdale, UT 84065
Bluffdale, UT
USA