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Customer Service Manager - Entry Level

Entrepreneurial Firm Now Hiring New Castle, DE
  • Expired: over a month ago. Applications are no longer accepted.

We're looking for someone who is inquisitive, energetic, hard-working, highly motivated and committed to providing superior customer service to clients and to assist in managing our team. This role is responsible for assisting the Manager of our company in maintaining all aspects of property operations, monitoring and leading the Client Services department, taking the lead in employee training, motivation and development. This individual will be a key contact person for clients, providing unparalleled customer service at all times.

This position does start at entry level. The expectation is that, over time and under the guidance of the Manager, this position will be groomed and eligible to be considered for an upper management position. We do not believe in tenure seniority, upper management positions are earned.

Duties and Responsibilities include, but are not limited to:

  • Fully understanding client and customer needs and provide a professional channel for communication.

  • Create in person conversations with existing clients and new customers to discuss product and service needs.

  • Maintain a working knowledge of client service and product offerings, special promotions and track campaign results, adjusting and making recommendations as necessary.

  • Deliver a professional customer service experience to clients and customers alike, including product and service knowledge, multi-tasking, problem solving and add-on sales as needed.

  • Implementation of client marketing plans, campaign strategies and tactics to connect with the proper demographics, and tracking demographic trends of the Dallas-metro area.

  • Work closely with other teams to meet or exceed client campaign goals.

  • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.

We are looking for a dynamic person who will add the strength of their unique industry experience and personality to an already wonderful team of committed employees.

We are looking for candidates who have...

  • Experience in multiple areas of customer service, specifically client services is a plus

  • Proven leadership / management experience

  • Excellent communication, teamwork and conflict resolution skills

  • Willingness and ability to be trained and learn from entry level into a management position

  • Great communication skills

  • A positive, can-do attitude

  • An organized thought process and can complete tasks under pressure

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Entrepreneurial Firm Now Hiring


New Castle, DE