IT Support Specialist
GLH Technology
Redwood City, CA
- $25 to $50 Hourly
- Contractor
Job DescriptionCompany Description
We are looking to add an IT specialist to join our growing team that supports small to medium sized companies. You will resolve end point issues and manage cloud based service for our clients. This is a contract position with flexible hours.
Responsibilities:
- Provide technical assistance with computer hardware and software in varying environments
- Resolve issues for clients via phone, in person, or remote support
- Recommend hardware and software improvements
- Document and track customer issues and resolutions within a service tracking application
- Participate in projects and system enhancements
- Assist Network/Server team with on-site tasks
- On-site support with requirement to follow COVID-19 safety protocols
Qualifications:
- Previous experience in IT, with a strong focus on customer support
- Familiarity with Microsoft 365 and Azure services is a plus
- Basic networking knowledge
- Ability to efficiently work remotely
- Means to travel between client sites around the San Francisco Bay Area
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Team player
- Good communication and writing skills
- Positive and professional demeanor
We are a managed service provider located in the heart of the Silicon Valley. Our team is comprised of skilled consultants that serve a global customer base, primarily located in the bay area.
Address
GLH Technology
Redwood City, Ca
Redwood City, CA
USA
Industry
Technology
Posted date
Over a month ago
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