Skip to Main Content

Salesforce Business Analyst (BA)

Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Girikon is looking at hiring a full-time “Salesforce Business Analyst (BA)” with following job description:

Consultant will join our team only after the successful completion of Background check, Reference check, E-verify process & Drug Test.

**** Applications coming through Agencies will not be considered. We are an Equal Opportunity Employer that values diversity in the workplace.

Location – Phoenix, AZ / Anywhere in USA

Responsibilities include but are not limited to:

  • Perform Business Analysis with key stakeholders to determine the project scope.
  • Analyze and review business, functional, and technical requirements.
  • Develop and review Understanding, SRS, SDD Documents with developers and clients
  • Work with clients and end-users to gather, understand, and define business requirements
  • Work with developers in the design phase of the feature to ensure a full understanding of intended functionality and to improve usability.
  • Ensures that projects are completed on time and meet all business and system requirements.
  • Participate in project team meetings and communicate effectively with team members and clients.
  • Aware of Agile development methodologies. Experience to write and manage stories.
  • The candidate should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
  • Excellent communication, Strong presentation skills, Strong presentation, communication (written and verbal) skills, and interpersonal skills.
  • Develop user stories and to-be process flows to support.
  • Collaborate with developers to test and verify that will meet the business requirements
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, wireframe tools.
  • Drive and desire to learn and grow both technical and functional skill sets
  • Must have hands-on understanding and experience on UML

Good to Have:

  • Good to have experience in salesforce projects (Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud)
  • Good to have hands-on experience of giving Salesforce out of the box features demo to clients
  • Good to have hands-on experience on any CRM tool
  • Good to have SCRUM Certification
  • Good to have working experience on JIRA


  • Ability to work in a startup-like culture and conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to complete projects successfully while maintaining sensitivity to political issues.
  • Persuasive, encouraging, and motivating.
  • Excellent negotiation and conflict resolution skills.
  • Flexible during times of change.
  • Ability to understand the different communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

Why part of Girikon?

  • Competitive salary commensurate with Industry Standards.
  • Enrollment in group health plan (Medical, Dental, and Vision).
  • 401(k) plan with employer match after completing 1 year of employment.
  • Training and development of our employees
  • Paid Personal Time Off and Sick days.
  • Standard public holidays for all employees.
  • Work/Life balance.



Company Description
“Girikon” is a business consulting, technology & development company with development centers in Phoenix, USA and Noida/Bangalore, India. Girikon is a Salesforce Gold Consulting Partner, HubSpot Advanced Implementation Partner, Oracle Partner, Microsoft Silver Partner & Talend Partner. Girikon is ISO 9001 certified, ISO 27001 certified, SOC2 Type2 certified & HIPAA compliant company ensuring quality & security.

Girikon has technology expertise in Salesforce including Sales, Service, Community, Marketing Cloud, Quote to Cash, 3rd Party integrations; Microsoft technologies including microservices;
MEAN stack; Microsoft Dynamics; Mulesoft; Expocad; Mobile Apps (Android, iOS & Windows);
Java including microservices; Atlassian & Agile implementation including Jira / Confluence;
Data Management Services including Data Analytics, ETL tools including Talend, Informatica;
Ecommerce platform & CMS - Adobe Experience Manager, Magento, WordPress, Joomla,
Shopify; Resourcing / Staffing.



Phoenix, AZ