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VP Strategic & Client Relations

GIACT Systems Allen ,TX
  • Posted: over a month ago
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision, 401k
Job Description

This position requires the skills of an account manager, advisor and resource manager, bringing experience to the position that combines both business skill and client focus. This is a high-touch, client relationship management position. Role requires business travel (estimated at up to 25%).

Essential Duties & Responsibilities

· Identify and initiate new sales opportunities through the performance of thorough analysis of existing Client accounts (majority of sales will take place over the phone)

· Develop a thorough understanding of each account’s business and industry

· Proactively advocate for GIACT’s services placing calls and sending emails to Clients to cross-sell additional services to existing Clients

· Leverage sales and data collection techniques to anticipate Client need and determine product fit

· Negotiate and influence to build consensus about GIACT’s products across all levels of management within a Client’s organization

· Create compelling value propositions that are aligned with existing Client requirements for the sale of new products and services to Client C-level officers and members of executive management

· Utilize Salesforce (and other tools as applicable) to manage and maintain accurate business development forecasts on a monthly, quarterly and annual basis

· Manage the retention of current Client accounts

· Focus on the strategic nature of each relationship

· Consistently execute GIACT’s internal account management, business development and sales methodologies

· Manage time wisely and seek increasingly efficient ways to contact Clients and sell additional services

· Build relationships at all levels of an organization (Develops individual account strategies to effectively penetrate accounts across all relevant industries)

· Collaborate internally with key GIACT stakeholders to drive deals

· Monitor, report upon, and manage transaction volume per account as needed

· Participate and coordinate with integration and implementation

· Attend test account calls and meetings

· Coordinate with Sales on in-flight deals

· Coordinate with Product, Marketing and Implementation on Client issues for product improvement, the development of new services and enhancements to messaging

· Answer phone calls, send emails from existing Clients in a timely fashion

· Leverage events, whitepapers, webinars, industry concerns/issues and other strategic items/initiatives to drive new sales to existing Clients

· Participate in the planning and marketing of GIACT events to existing Clients

· Attend tradeshows and other events as required

· Ensure that ongoing contact with original and new decisionmakers is maintained over the lifetime of the account

· Visit with Support, Implementation and other GIACT departments on Client issues to identify potential areas of enhancement/improvement

· Manage and update Salesforce for accurate forecasting and reporting

· Actively assist/monitor the resolution of Client issues

Requirements

· Bachelor’s degree preferred (equivalent experience may be substituted)

· Must have a minimum of 5-10 years’ experience managing large clients and selling identity and/or payment services to the C-suite and high-level executives across a wide array of industries

· Must have a strong client focus and relationship-management skills

· Solid negotiation and communication skills are required

· Strong understanding of general business management and the ability to quickly learn client businesses and issues specific to client industries

· Consultative selling skills and experience is required

· Up to approximately 25% business travel dependent upon both Client and GIACT need

 

Please visit this site for Giact’s privacy policy and an important notice to California residents: https://www.giact.com/privacy-policy/.

Please know that Giact does not conduct interviews or seek private applicant information (other than direct email address and telephone number) via LinkedIn messages or other forms of instant messaging or chat.

 

Company Description
GIACT has been helping companies verify valued customers since 2004. As the leader in providing real-time payment risk services, our identification, verification, authentication, and mobile solutions minimize risk and fraud exposure, enabling organizations to focus on providing unmatched, friction-less customer experiences. Since our founding, we've processed billions of transactions for our more than 1,000 customers.

Please visit this site for Giact’s privacy policy and an important notice to California residents: https://www.giact.com/privacy-policy/

GIACT Systems

Why Work Here?

Giact provides exciting growth opportunities and outstanding benefits!!

GIACT has been helping companies verify valued customers since 2004. As the leader in providing real-time payment risk services, our identification, verification, authentication, and mobile solutions minimize risk and fraud exposure, enabling organizations to focus on providing unmatched, friction-less customer experiences. Since our founding, we've processed billions of transactions for our more than 1,000 customers. Please visit this site for Giact’s privacy policy and an important notice to California residents: https://www.giact.com/privacy-policy/

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