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Junior Network Engineer

Baltimore, MD
  • Posted: over a month ago
  • $72,500 Yearly
  • Full-Time
Job Description

Outcomes. Delivered.

GCOM develops technology that helps state and local governments improve outcomes for the people they serve.

For example, our technology:

  • Ensures that mothers can buy healthy food for their children through the WIC program
  • Helps first responders decrease opioid overdoses in their neighborhoods
  • Tracks trends in human trafficking so local law enforcement can identify traffickers and better support victims
  • Gives teachers the insights they need to spot students who need extra support
  • Helps state tax agencies process returns 99% faster so taxpayers get their refunds right away

We’re more than a technology company -- we’re an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what’s best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you’ve come to the right place.

GCOM is looking for candidates, to fill a role of System Administrator to join our Maryland Team located in Baltimore, MD.

Key Responsibilities:

  • Assist the network staff with daily management of servers, create and manage user accounts, access to files, rights to groups, etc.
  • On call duties as part of the on-call rotation, which is one week every six (6) weeks and is a 24-hour day. While on-call during business hours the TO Contractor Personnel are required to answer the on-call phone as well as respond to on-call email. After hours, phone calls to on-call are to be answered immediately and emails responded to (if necessary) by the next morning.
  • Attend staff meetings as well as other meetings as required. Document knowledge base as well as create, update and maintain documentation for the Office of Information Technology (OIT).
  • Participate in the planning and execution of infrastructure development, to include patching, expansion and enhancement.
  • Participate in training sessions, team meetings and meetings with others within MDOT SHA as required.


  • VMware vCenter administration
  • Microsoft / Office 365 administration
  • Windows Server 2016/19
  • SCCM Administration
  • PowerShell
    • Prior experience working in a network and IT system environment, including protocols (TCP/IP), equipment and services (DNS).
    • Prior experience with Microsoft Windows server family, including all of Windows Server 2008, 2012 and 2016, Microsoft file and print services, windows terminal server, server security, including group policy and Microsoft Active Directory. Also, Microsoft Exchange online and Microsoft Outlook client technologies, including Office 365. Prior senior level experience with Storage Area Network (SAN) and switch architecture, including working with volumes/partitions, disk sets, arrays, RAID storage pools and hardware.
    • Prior experience working with virtualization technology, including use of product suites from VMWare.
    • Prior experience monitoring server performance and utilizing the associated tools to do so, managing block-level backup and associated backup/recovery methods.
    • Prior experience creating, updating and maintaining network and IT system policies, procedures and related documentation.
    • Prior experience mounting, moving and occasionally configuring network equipment.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At GCOM, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $$72,500 to $75,000K + 100/month in parking


If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

GCOM provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.



Baltimore, MD



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