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Bilingual Customer Service Representative (English/Vietnamese)

GBT Foods, Inc. Houston, TX
  • Posted: over a month ago
  • $13 to $15 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

We are seeking a Bilingual Customer Service Representative (English/Vietnamese) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Provide administrative support

ā€‹Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Associate degree or higher from an US accredited school is preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Detail oriented
  • Computer literate, excellent at Microsoft Suite is a must, familiar with QuickBooks is a plus
  • Positive and professional demeanor
  • Excellent written and verbal communication skills in English is required
  • Fluent at least verbally in Vietnamese language is required
  • Punctual and responsible
  • Physically capable to lift 30 lb

GBT Foods, Inc.

Why Work Here?

Awesome colleagues! Great career advancement opportunity with paid holiday and health insurance!

GBT Foods, Inc., founded in 2015, is an importer and supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt. Located in Houston, Texas, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide. Browse through GBTFoods.com and BossenStore.com for more information!

Address

10570 Bissonnet St STE100, Houston, TX 77099
Houston, TX
USA

Website

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